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What should I do after downloading the new Firefox and getting a message from McAfee that it is a malicious site?

  • 7 replies
  • 2 have this problem
  • 1 view
  • Last reply by Shadow110

Swedewest
Swedewest
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I received an email encouraging me to download the new version of Firefox. When I did this, I got a warning from McAfee that the site is at high risk of being malicious. Now I am stuck and have no Firefox browser to work with! What should I do?

I received an email encouraging me to download the new version of Firefox. When I did this, I got a warning from McAfee that the site is at high risk of being malicious. Now I am stuck and have no Firefox browser to work with! What should I do?

Chosen solution

If not sure and want pro help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

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All Replies (7)

Mkll
Mkll
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Hi! Download the new version from here: https://firefox.com

Swedewest
Swedewest Question owner
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When I tried to launch the new Firefox, I got the same high-risk warning from McAfee. I am afraid to ignore this warning.

Mkll
Mkll
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It is a false positive in this case.

Swedewest
Swedewest Question owner
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I tried taking the risk and opening the new Firefox. It looks different and makes no mention of Mozilla or Firefox in the banner. I tried to use the browser and got the same high risk message from McAfee.

Swedewest
Swedewest Question owner
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In the email I was hacked by an extension called "Email Access Online." I think I successfully removed it.

Mkll
Mkll
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Glad to see you've figured it out. Way to go!

Shadow110
Shadow110
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Chosen Solution

If not sure and want pro help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110