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I keep getting Firefox interrupted by the following request to upload this: firefox-patch.js Is this legitimate or a fake Firefox update?

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  • 1 has this problem
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  • Last reply by Happy112

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This keeps happening. I have checked my settings and Firefox indicates my version of FF is current and I have received all updates automatically. What is the problem? How do I resolve it? If it keeps happening I may have to change my browser.

This keeps happening. I have checked my settings and Firefox indicates my version of FF is current and I have received all updates automatically. What is the problem? How do I resolve it? If it keeps happening I may have to change my browser.

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Hi  !

Good for you be on the alert  ! This is a fake  ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see : https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

In case you opened it :

Troubleshoot Firefox issues caused by malware