Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

blank pages

  • 7 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

more options

no one replies!! blank pages show up when i try to print, on myhealthe vet and other pages,only thing it says you have not granted any permissionson site. is this on all sites yes. is firefox broke. cick on print its blank,page setup blank, print blank dont push print or youll use all your paper and ink..anyone have an answer???

no one replies!! blank pages show up when i try to print, on myhealthe vet and other pages,only thing it says you have not granted any permissionson site. is this on all sites yes. is firefox broke. cick on print its blank,page setup blank, print blank dont push print or youll use all your paper and ink..anyone have an answer???

Chosen solution

On https://www.myhealth.va.gov/mhv-portal-web/web/myhealthevet/va-benefits I get blank print previews in Firefox 55, Internet Explorer 11 and Google Chrome 60 (on Windows 7). Does Edge work on Windows 10 or did they make it unprintable in all browsers?

Read this answer in context 👍 0

All Replies (7)

more options

posted this three times,no replies, no one has a fix for this.im using firefox 55.3

more options

Hi

Thank you for your question and apologies for the delay in looking at it.

I have tried the website in question and I can see what you mean. I am currently looking into a solution for you and hope to respond soon with an answer.

more options

Hi SEBURO, thanks for getting back to me,i hope this glitch can be resolved,greatly appreciated. tony us RI.

more options

Hi

I cannot find a fix to the problem you are seeing, but I have found that a new feature that is being included with the Firefox update next week should help.

There is a new feature called Screenshots that will allow you to take a screen capture of all or part of a page (more details here). I have tried it myself on that page and it enabled me to take a screenshot that I could paste into another document to printed out.

This should become available in the update due on the 28th September.

more options

thank you for that info, maybe next weeks update will help.

more options

Chosen Solution

On https://www.myhealth.va.gov/mhv-portal-web/web/myhealthevet/va-benefits I get blank print previews in Firefox 55, Internet Explorer 11 and Google Chrome 60 (on Windows 7). Does Edge work on Windows 10 or did they make it unprintable in all browsers?

more options

Note that you can try to use Reader View. That gives a preview with text.