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Thunderbird unable to get mssages

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  • Last reply by Zenos

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I have changed my password on my web email and now Thunderbird is unable to get emails. I have removed the old password, quit Thunderbird and restarted expecting to be asked for the new password, but this did not happen but got a message that sending password did not succeed. How do I update the new password in Thunderbird?

I have changed my password on my web email and now Thunderbird is unable to get emails. I have removed the old password, quit Thunderbird and restarted expecting to be asked for the new password, but this did not happen but got a message that sending password did not succeed. How do I update the new password in Thunderbird?

Chosen solution

How many occurrences of your old password did you find and remove? There are usually at least two that matter, for incoming and outgoing.

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Chosen Solution

How many occurrences of your old password did you find and remove? There are usually at least two that matter, for incoming and outgoing.