Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 55 causes annoying distortion and noise in all audio system for Ubuntu

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Paul

more options

Firefox 55.0.1 (64-bit) installed on Ubuntu 17.04 (Linux 4.10.0-32-generic #36-Ubuntu SMP) / Mesa 17.0.7 Audio Backend : pulse

FF causes annoying distortion and noise in all audio system. I'm forced frequently to stop and start again web browser. Temporarily noise stops and starts again when I start to use FF. That frustrating audio crackling noise appears again. I don't have that problem with previous FF 54. Do you have any ideas and suggestions how to solve this?

Firefox 55.0.1 (64-bit) installed on Ubuntu 17.04 (Linux 4.10.0-32-generic #36-Ubuntu SMP) / Mesa 17.0.7 Audio Backend : pulse FF causes annoying distortion and noise in all audio system. I'm forced frequently to stop and start again web browser. Temporarily noise stops and starts again when I start to use FF. That frustrating audio crackling noise appears again. I don't have that problem with previous FF 54. Do you have any ideas and suggestions how to solve this?

All Replies (1)

more options

Hi

I am a Ubuntu user myself and have experienced the same issue with audio over the web.

One thing I do when that happens is close a few tabs and reduce down the amount of web content I am viewing. Restarting the media then seems to clear up the "static" type noise and everything is fine.

I do not think that this is a Firefox issue and you may want to consult one of the (really helpful) Ubuntu support channels. You can find details of these here.

I hope this helps.