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Hotmail-account suddenly gives error message: user or password invalid

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  • 10 have this problem
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  • Last reply by Neurohama

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My IMAP acccount for my hotmail-account was working fine until some days ago, when I started to get "timed out" messages. I deleted the accunt and tried to set it up again, which isn't working (Error message: Configuration could not be verified - is the user name or password wrong?) Password is correct (it's working in the web application) and I use the following settings: imap-mail.outlook.com, Port: 993, SSL: SSL/TLS outgoing: smtp-mail.outlook.com, port: 587, SSL: STARTTLS Any help is appreaciated!

My IMAP acccount for my hotmail-account was working fine until some days ago, when I started to get "timed out" messages. I deleted the accunt and tried to set it up again, which isn't working (Error message: Configuration could not be verified - is the user name or password wrong?) Password is correct (it's working in the web application) and I use the following settings: imap-mail.outlook.com, Port: 993, SSL: SSL/TLS outgoing: smtp-mail.outlook.com, port: 587, SSL: STARTTLS Any help is appreaciated!

Chosen solution

1) When running into Outlook issues, check this page first - the issue could be temporary. 2) you could try changing the incoming and outgoing servers to outlook.office365.com and smtp.office365.com respectively, without changing your username (hotmail email) for authentication.

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Chosen Solution

1) When running into Outlook issues, check this page first - the issue could be temporary. 2) you could try changing the incoming and outgoing servers to outlook.office365.com and smtp.office365.com respectively, without changing your username (hotmail email) for authentication.

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It was option number 2! (Already had checked 1) - forgot to say!) Thanks a lot!