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home page hijacked and unable to restore

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

NadineCh
NadineCh
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Home page pins have disappeared and unwanted icons such as Walmart and Target now appear. Cannot change back to default home page despite following directions.

Home page pins have disappeared and unwanted icons such as Walmart and Target now appear. Cannot change back to default home page despite following directions.

All Replies (2)

Shadow110
Shadow110
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Please empty your cache, Use MS Disk Cleanup to empty and cleanup Temp files then please follow all in this https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for recently installed suspicious or unknown extensions.

These look suspicious to me:

  • Converter 4.1.3 (@Converter)
  • Package 0.2.0 (@Package)