blocked email
I am having my company email blocked by either RR or by Thunderbird. Not sure which one. Is there any way to tell or get it unblocked as I work from home,
Thanks for any help
Chosen solution
What does "blocked" mean? They vanish without trace? The sender gets a refusal notice? They go directly to Trash or Junk?
Thunderbird doesn't (by design) "block" anything. It can label messages as Junk. It should delete to the Trash folder (though some users have reported messages going directly to Trash, and others complain that it deletes without saving to Trash.) But if Thunderbird is doing this to you, you'd be losing other messages, not just those from your work. I'm reluctant to suggest this, but starting over with a new profile would in all likelihood eliminate the problem.
In your place, I'd go look at my email account on the email provider's website (though if your employer runs his own email server, there may not be a website. :-( ). The only time I have had messages "blocked" was due to my email provider unilaterally deciding that certain messages were unwanted. You may be able to whitelist your employer's messages. But in my case, I got warning messages (sent back to the sender) advising them that the message had been refused and would not be delivered to me, the intended recipient.
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Chosen Solution
What does "blocked" mean? They vanish without trace? The sender gets a refusal notice? They go directly to Trash or Junk?
Thunderbird doesn't (by design) "block" anything. It can label messages as Junk. It should delete to the Trash folder (though some users have reported messages going directly to Trash, and others complain that it deletes without saving to Trash.) But if Thunderbird is doing this to you, you'd be losing other messages, not just those from your work. I'm reluctant to suggest this, but starting over with a new profile would in all likelihood eliminate the problem.
In your place, I'd go look at my email account on the email provider's website (though if your employer runs his own email server, there may not be a website. :-( ). The only time I have had messages "blocked" was due to my email provider unilaterally deciding that certain messages were unwanted. You may be able to whitelist your employer's messages. But in my case, I got warning messages (sent back to the sender) advising them that the message had been refused and would not be delivered to me, the intended recipient.