Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox sometimes crash when using Grammarly?

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

more options

Occasionally when making a correction to a typo that Grammarly identifies, it causes a crash. I do report the problem.

Occasionally when making a correction to a typo that Grammarly identifies, it causes a crash. I do report the problem.

All Replies (3)

more options

Do you have other sites open at the time?

more options

Sometimes other sites are open, usually only gmail

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29