Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

forwarding pdfs get corrupted

  • 4 replies
  • 3 have this problem
  • 11 views
  • Last reply by srfr

more options

When my wife receives an email in Thunderbird from school there is a filter to forward it to me , problem is there is usually a pdf attached, which reads fine in wifes email but not in forwarded version. Why?

When my wife receives an email in Thunderbird from school there is a filter to forward it to me , problem is there is usually a pdf attached, which reads fine in wifes email but not in forwarded version. Why?

Chosen solution

Try changing the filter to function after classification. What is probably happening is the message is being forwarded before the download fully completes. after classification delays the filter execution.

Read this answer in context 👍 0

All Replies (4)

more options

Do your wife and you use an anti-virus product to scan outgoing and incoming mail ? If yes, then try this: suggest you open the anti-virus product and select to not scan incoming and outgoing mail.

more options

Not thought of that - however both email accounts can be used on more than one device, but it is the same computer that is the problem. I'll try an alternative method. Anti-virus is Kaspersky btw.

more options

Chosen Solution

Try changing the filter to function after classification. What is probably happening is the message is being forwarded before the download fully completes. after classification delays the filter execution.

more options

I have gone for copy rather than forward.