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messages don't open

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  • Last reply by Wayne Mery

Teresa7
Teresa7
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When I opened my email today, I got a pane telling me about the changes to version 45 in email. I didn't update or change my email. I closed that pane, and tried to access my messages. When I click on the message to open it, I get the word "loading" and nothing else happens. Neither new or older messages will open and display in reading pane.

When I opened my email today, I got a pane telling me about the changes to version 45 in email. I didn't update or change my email. I closed that pane, and tried to access my messages. When I click on the message to open it, I get the word "loading" and nothing else happens. Neither new or older messages will open and display in reading pane.

Chosen solution

Do things improve if you start Thunderbird in safe mode? 

https://support.mozilla.org/en-US/kb/safe-mode
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Wayne Mery
Wayne Mery
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Chosen Solution

Do things improve if you start Thunderbird in safe mode? 

https://support.mozilla.org/en-US/kb/safe-mode