Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Won't connect to site. Spinning like it wants to connect but won't

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Liamkenn

Kulani1321
Kulani1321
more options

Every time I am at work using my computer, I cannot connect to the guest internet. I can get into Facebook and a few other sites, but when I try to do research, it just spins and spins and spins, like it is trying to connect but doesn't. It can sit like that for 30 minutes to and hour or more. What is wrong?

Every time I am at work using my computer, I cannot connect to the guest internet. I can get into Facebook and a few other sites, but when I try to do research, it just spins and spins and spins, like it is trying to connect but doesn't. It can sit like that for 30 minutes to and hour or more. What is wrong?

All Replies (1)

Liamkenn
Liamkenn
more options

Hi Kulani1321

This doesn't seem to be a firefox issue. However it is possible that the guess internet doesn't have a strong connection, hence why you get the spinning wheel.