Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 44.0.2 in OSX 10.11.3 keeps crashing and rebooting. (It happened twice just typing this sentence.)

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by PhilDwyer

more options

Refreshed FF, everything disabled, running in Safemode, but FF is still crashing and rebooting every few moments. Happened twice just trying to type this sentence.

Refreshed FF, everything disabled, running in Safemode, but FF is still crashing and rebooting every few moments. Happened twice just trying to type this sentence.

All Replies (2)

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see:

more options

I do not have any crash reports. Just checked "All Crash Reports" and there is nothing since 2013. Also looked with Finder in library log / crash reporter and there is nothing for FF. (FF "rebooted" several times while I was doing this.)

Modified by PhilDwyer