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My inbox is showing 1 new email but the box is empty. How do I fix this?

  • 3 replies
  • 1 has this problem
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  • Last reply by chienetfou

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For the past two days my inbox tab on the left side of the screen is showing 1 new email. When I open the inbox there isn't any new emails. If I have new emails (say 6) according to the tab, when I get done opening and reading them, the tab still shows 1 new email. How can I fix this?

For the past two days my inbox tab on the left side of the screen is showing 1 new email. When I open the inbox there isn't any new emails. If I have new emails (say 6) according to the tab, when I get done opening and reading them, the tab still shows 1 new email. How can I fix this?

Chosen solution

Right-click Inbox - Mark Folder Read

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All Replies (3)

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I suggest you try the various steps recommended here: https://support.mozilla.org/en-US/questions/994807

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Chosen Solution

Right-click Inbox - Mark Folder Read

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christ1: Now I feel stupid.  :))