Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using an address list bcc gives "Error when sending group email: Message: 5.5.5 RCPT TP syntax error."

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by capnkrush

more options

I just downloaded Thunderbird to replace Outlook Express on my computer.

I setup a new list in the Address book. The details are: List name: SuperSpinners1 List Nickname: Spinner1 Description: First Group

I'm using this group to BCC: email a list of under 100 people.

This list will work for a bit, but then all of the sudden I'll get error when sending an email with the list in the BCC: "Error when sending group email: Message: 5.5.5 RCPT TP syntax error."

It appears that Thunderbird taking one of these detail parameters and thinking it's an email address rather than a list. Or rather, it's attempting to send to "First Group" rather than expanding the list to the actual email addresses, or something like that.

I have tried adding spaces to the "List Name" and "List Nickname", removing the description field entirely, and this issue always seems to come back. I've dropped and recreated the list multiple times, and it always comes back to this. I'm using the latest version of Thunderbird (38.4) on Windows 10.

I'm a 100% confident of the following: 1) All of the emails in my list are well formed, no spaces, etc. 2) My ISP will allow emails to a list of up to 100 people. I purposely have kept my list under 100 people due to this.

This is a maddening issue, and I'm about to throw Thunderbird in the wastebasket and move on to something else. Does anyone have any ideas?

THanks.

I just downloaded Thunderbird to replace Outlook Express on my computer. I setup a new list in the Address book. The details are: List name: SuperSpinners1 List Nickname: Spinner1 Description: First Group I'm using this group to BCC: email a list of under 100 people. This list will work for a bit, but then all of the sudden I'll get error when sending an email with the list in the BCC: "Error when sending group email: Message: 5.5.5 RCPT TP syntax error." It appears that Thunderbird taking one of these detail parameters and thinking it's an email address rather than a list. Or rather, it's attempting to send to "First Group" rather than expanding the list to the actual email addresses, or something like that. I have tried adding spaces to the "List Name" and "List Nickname", removing the description field entirely, and this issue always seems to come back. I've dropped and recreated the list multiple times, and it always comes back to this. I'm using the latest version of Thunderbird (38.4) on Windows 10. I'm a 100% confident of the following: 1) All of the emails in my list are well formed, no spaces, etc. 2) My ISP will allow emails to a list of up to 100 people. I purposely have kept my list under 100 people due to this. This is a maddening issue, and I'm about to throw Thunderbird in the wastebasket and move on to something else. Does anyone have any ideas? THanks.

All Replies (1)

more options

I have confirmed my ISP provider limits are the following:

Email Size Limit: 20MB 'Send to' Limitations: 100 contacts Webmail send limit: 100 per hour SMTP send limit: 500 per hour IP based email send limit: 50 per 5 minutes

I'm assuming Thunderbird falls into the "SMTP send limit" bucket.