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I sign into my home depot alright then I go to my home depot charge Can't sign in

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  • Last reply by cor-el

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I sign into my home depot and when I Go to sign into my charge acct. It won't go It just sits there trying to download

I sign into my home depot and when I Go to sign into my charge acct. It won't go It just sits there trying to download

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Did you sign out on the other computer? Many web site use this as a security feature to prevent abuse of the user account.

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Chosen Solution

Did you sign out on the other computer? Many web site use this as a security feature to prevent abuse of the user account.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window