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Confirm security exception dialog doesn't work... at all

  • 6 replies
  • 6 have this problem
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  • Last reply by dvayanu

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Starting with upgrade to the version 38.2.0 on MacOSX 10.10.5 I can not access any of my mail anymore. Whenever I start Thunderbird it start to complain about each of my email accounts like this:

location: mail.anotheria.net:993 If I click on "confirm security exception" with checkbox "Permanently store this exception" checked, nothing happens, I can click about 1000 times or so. If I uncheck it, I can 'click' through my 14 accounts or so, and afterwards Thunderbird will just hang, with the message trying to connect to <server1> in the status line. Everything worked fine before the update to 38.2.0

If I click on "Get certificate" nothing happens, except that everything goes grey. The accounts work fine with Mac Mail (But Mail itself is such a lousy client...)

In both cases I have to kill Thunderbird via command line, and there is no mail pulled.

I have been using same profile since about 2004, starting with linux.

Starting with upgrade to the version 38.2.0 on MacOSX 10.10.5 I can not access any of my mail anymore. Whenever I start Thunderbird it start to complain about each of my email accounts like this: location: mail.anotheria.net:993 If I click on "confirm security exception" with checkbox "Permanently store this exception" checked, nothing happens, I can click about 1000 times or so. If I uncheck it, I can 'click' through my 14 accounts or so, and afterwards Thunderbird will just hang, with the message trying to connect to <server1> in the status line. Everything worked fine before the update to 38.2.0 If I click on "Get certificate" nothing happens, except that everything goes grey. The accounts work fine with Mac Mail (But Mail itself is such a lousy client...) In both cases I have to kill Thunderbird via command line, and there is no mail pulled. I have been using same profile since about 2004, starting with linux.

All Replies (6)

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Added thunderbird error dialog and cert details from keychain

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You need to address the underlying problem, there should be no need to create an exception in the first place.

Do you see anything in the error console? Tools (Alt-T) - Error Console

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Hi Chris,

thank you for the reply. There are various errors I see: Timestamp: 14.09.15 12:14:59 Error: mail.anotheria.net:993 uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

but also

Timestamp: 14.09.15 12:14:59 Error: mail.anotheria.net:995 uses an invalid security certificate. The certificate is not trusted because it is self-signed. (Error code: sec_error_unknown_issuer)

also as for the dialog: Timestamp: 14.09.15 12:15:06 Error: A promise chain failed to handle a rejection. Did you forget to '.catch', or did you forget to 'return'? See https://developer.mozilla.org/Mozilla/JavaScript_code_modules/Promise.jsm/Promise

Date: Mon Sep 14 2015 12:14:58 GMT+0200 (CEST) Full Message: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] Full Stack: JS frame :: resource://gre/modules/XPCOMUtils.jsm :: XPCU_serviceLambda :: line 218 JS frame :: resource://gre/modules/XPCOMUtils.jsm :: XPCU_defineLazyGetter/<.get :: line 193 JS frame :: resource://gre/components/msgAsyncPrompter.js :: runnablePrompter.prototype.run< :: line 23 JS frame :: self-hosted :: next :: line 620 JS frame :: resource://gre/modules/Task.jsm :: TaskImpl_run :: line 314 JS frame :: resource://gre/modules/Task.jsm :: TaskImpl :: line 275 JS frame :: resource://gre/modules/Task.jsm :: createAsyncFunction/asyncFunction :: line 249 native frame :: <unknown filename> :: <TOP_LEVEL> :: line 0 Source File: resource://gre/modules/XPCOMUtils.jsm Line: 218 Source Code: 218

and

Timestamp: 14.09.15 12:15:13 Error: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsICertOverrideService.rememberValidityOverride] Source File: chrome://pippki/content/exceptionDialog.js Line: 342

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Did you import the root cert into your Thunderbird certificate store? If so, did you import it underneath 'Authorities'?

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No I didn't. What I did was to downgrade Thunderbird to 31.8.0. Everything works again with 31.8.0. Long term might be tricky ;-)

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Btw, under 31.8.0 the certificates are shown in the certificate section (screenshot)