Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when sending an email my From: box says "undisclosed recipient" rather than my actual name...want my name to appear in the From: line

more options

When I compose and send an email my name and email address show on the screen. But when it is sent the "From:" changes to "undisclosed recipients". I have a screen print of what I am talking about...but don't see on this screen how to send it to you.

Hopefully you can give advice to a new user of Thunderbird.

Margaret

When I compose and send an email my name and email address show on the screen. But when it is sent the "From:" changes to "undisclosed recipients". I have a screen print of what I am talking about...but don't see on this screen how to send it to you. Hopefully you can give advice to a new user of Thunderbird. Margaret

Chosen solution

Woops...found the problem. My address book had the name "undisclosed recipients" next to my email address. I edited that name to say "Margaret Parsons" and presto my name appears in the "From" line on my sent emails. Yeaa....problem solved, given enough time and poking around Thunderbird...sure love this email.

Margaret

Read this answer in context 👍 1

All Replies (2)

more options

Oh...here it is...the example of what I see on my "sent" screen...note all the "undisclosed recipients" should be Margaret Parsons <maggieparsons@comcast.net>

more options

Chosen Solution

Woops...found the problem. My address book had the name "undisclosed recipients" next to my email address. I edited that name to say "Margaret Parsons" and presto my name appears in the "From" line on my sent emails. Yeaa....problem solved, given enough time and poking around Thunderbird...sure love this email.

Margaret