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text of downloaded email messages becomes corrupted, displaced to other emails, or just erased

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  • Last reply by clioturn

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A block of downloaded emails, from a couple of days ago going back three weeks, have corrupted text, displaced text, or just erased.

The corrupted text looks like it's webpage code or source code. Sometimes the text from one message will show up, uncorrupted, as the text of another message. And sometimes the content is just wholly erased.

This has happened more than once.

A block of downloaded emails, from a couple of days ago going back three weeks, have corrupted text, displaced text, or just erased. The corrupted text looks like it's webpage code or source code. Sometimes the text from one message will show up, uncorrupted, as the text of another message. And sometimes the content is just wholly erased. This has happened more than once.

Chosen solution

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

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Chosen Solution

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

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It worked. Thank you very much.