Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

restore with mozbackup does not work

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Bernhardo

more options

Just tried to restore a backup file made with mozbackup. This file is 999 mb large. But when mozbackup is ready and i open Firefox none of the accounts I made is visable and the folders that are visble are completely empty. Please help me to restore. I need those e-mail messages badly!

Just tried to restore a backup file made with mozbackup. This file is 999 mb large. But when mozbackup is ready and i open Firefox none of the accounts I made is visable and the folders that are visble are completely empty. Please help me to restore. I need those e-mail messages badly!

Chosen solution

re :But when mozbackup is ready and i open Firefox

do you really mean Firefox or maybe Thunderbird ?

To restore to thunderbird: http://kb.mozillazine.org/MozBackup

This link offers advise on how to access the Mozbackup file and restore manually if the auto did not work.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

re :But when mozbackup is ready and i open Firefox

do you really mean Firefox or maybe Thunderbird ?

To restore to thunderbird: http://kb.mozillazine.org/MozBackup

This link offers advise on how to access the Mozbackup file and restore manually if the auto did not work.

more options

A backup and restore option as in MS-Outlook works easier!