How to fix Facebook connection issues?
How do I stop Mozilla Firefox from disconnecting when I'm on Facebook. This has been happening for the last two weeks.
Thank you.
How do I stop Mozilla Firefox from disconnecting when I'm on Facebook. This has been happening for the last two weeks.
Thank you.
All Replies (1)
Do you mean that Firefox closes (crashes) or is only that specific tab having problems?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
You can also check for problems with malware.