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i have failed to open my mail attachment with yahoo firefox despite having downloaded it

  • 5 replies
  • 5 have this problem
  • 4 views
  • Last reply by guigs

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i received an email with an attachment, downloaded it. but i have failed to open it

i received an email with an attachment, downloaded it. but i have failed to open it

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HI cool-cool, When you download the attachment, the folder that it downloads to, do you have an application that can open that file type and has access to that download folder?

Depending on the file type, you may need another application to open the attachment. What is the file type?

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Hello, which application would you recommend to open my attachments. my files are of word

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Hi guig2, thank you so much much for your help indeed the attachment opened, i appreciated your help. Never the less it seems a document which is protected does not open but its ok for now.

thank you once again

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Hi cool-cool, not a problem. When you say protected, does this mean the os is not allowing apps to read it? It is possible to change the download directory, but the phone may need root access. Weird.

I will mark that as the solution, if this is incorrect please post back and I can undo that.