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Firefox crashes

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  • 3 have this problem
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  • Last reply by guigs

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My wife's 2009 15 inch MacBook Pro Computer (not the one I am writing this on) 10.6.8 crashes constantly when on Firefox 30. her crash reports are: Crash ID: bp-3ad3762d-af84-4e74-bebd-292332140705 Crash ID: bp-7aef6597-6c13-4c8f-864d-6792b2140705 Crash ID: bp-6768d831-d84d-4539-9c07-716942140705 Crash ID: bp-b51bd399-5043-479b-87d4-446872140705 Crash ID: bp-c74aa372-953a-4acb-9bab-4ae432140705

My wife's 2009 15 inch MacBook Pro Computer (not the one I am writing this on) 10.6.8 crashes constantly when on Firefox 30. her crash reports are: Crash ID: bp-3ad3762d-af84-4e74-bebd-292332140705 Crash ID: bp-7aef6597-6c13-4c8f-864d-6792b2140705 Crash ID: bp-6768d831-d84d-4539-9c07-716942140705 Crash ID: bp-b51bd399-5043-479b-87d4-446872140705 Crash ID: bp-c74aa372-953a-4acb-9bab-4ae432140705

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Crash sigs:

  • js::gc::IsBaseShapeAboutToBeFinalized(js::UnownedBaseShape**)
  • [@ PushMarkStack]

Bugs affected:

Other notes:

Norton is confirmed to have caused crashes in Firefox 17

These are still under investigation and looks like you are affected by a few crashes. Please see if this also happens:

  1. In safe Mode Diagnose Firefox issues using Troubleshoot Mode
  2. Consistently if you do the same thing, what are these steps?
  3. If disabling Norton, does this help, or does Norton take notes on what it blocks?

Looking forward to your reply!

Modified by guigs