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The damn thing keeps stalling, and refuses to respond to anything....

  • 4 replies
  • 11 have this problem
  • 175 views
  • Last reply by cor-el

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Ever since I upgraded to FireFox 29 the damn thing just stalls do anything. Even without Addons, or extensions the damn thing just pauses. Tell it to to go Bing, the damn thing pauses, thinks about crashing then loads bing. For example. This is true for just about every page I can think of.

Ever since I upgraded to FireFox 29 the damn thing just stalls do anything. Even without Addons, or extensions the damn thing just pauses. Tell it to to go Bing, the damn thing pauses, thinks about crashing then loads bing. For example. This is true for just about every page I can think of.

All Replies (4)

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Same here. After 2 weeks of utter frustration, not liking any of the roll backs, etc, I dove into other browsers....and found Comodo IceDragon, which is based of Firefox 26.0.... but better. I can't even describe how stable it is, even compared to FF26.

The only glitches were bringing in my history and passwords. I had to use Password exporter to deal with passwords and had to export my bookmarks and history to Chrome, then into IceDragon because it could not do it directly. But Comodo tech support was fast and very helpful!!

Give it a roll. It's like old home week, but better.

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Now the damn thing crashed in the middle of some important research. This like trying to keep jelopy with a bad tire and a gas leek going.

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt Key> to bring up the tool bar. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.

======================================

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Modified by cor-el