I am unable to organize my bookmarks
Generally, when I click on the 'organize bookmarks' I get a window that displays all my saved sites and I can then organize them. However, now I simply get a blank window as if I had no bookmarks. The "Bookmarks" on the toolbar appears operational. But the stored sites therein do not show up on the 'Organize Bookmarks' window when I select 'Organize Bookmarks'. I am not sure if this is relevant, but I recently added the 'CCleaner' software to help clean files. Could something have been deleted?
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I do not use CCleaner at present, when I did have it and used IE I think it deleted history but not bookmarks. Have a look and if you have existing .json files which are autobackups of bookmarks copy and save them.
As you still seem to have bookmarks on your toolbar carefully read Recover lost or missing Bookmarks and any linked articles that are relevant.
Before you start and then while you work to restore bookmarks, if they exist ensure you make manual backups as it is easy to inadvertently overwrite existing bookmarks.