Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

FireFox 3.6.10 periodically loses the internet connection. Following Mozilla advice I contacted my firewall vendor, Norton (360). They set "allow" for the rules for FireFox, Thunderbird, and IE. The problem remains. Why?

  • 3 trả lời
  • 75 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi MrsP

more options

I have DSL service to a wireless router. I use a wireless connection from that to my computer. Periodically, and almost certainly within about 15 minutes of launching FireFox, my browser loses the internet connection. But my wireless connection remains solidly "on" and tells me I have internet connectivity. During this period, I can still use the internet to do sftp transfers, so I'm confident it is not a router problem. I can "refresh" the browser's connection by momentarily disabling then re-enabling the wireless connection. That seems to awaken FireFox within a minute or so and it resumes reading the internet. Occasionally, Thunderbird has similar problems.

I have DSL service to a wireless router. I use a wireless connection from that to my computer. Periodically, and almost certainly within about 15 minutes of launching FireFox, my browser loses the internet connection. But my wireless connection remains solidly "on" and tells me I have internet connectivity. During this period, I can still use the internet to do sftp transfers, so I'm confident it is not a router problem. I can "refresh" the browser's connection by momentarily disabling then re-enabling the wireless connection. That seems to awaken FireFox within a minute or so and it resumes reading the internet. Occasionally, Thunderbird has similar problems.

Tất cả các câu trả lời (3)

more options

I'm up to FireFox 3.6.13 now and the problem is happening more and more frequently.

more options

Create a new Boolean pref with the name network.manage-offline-status and set the value to false.
Right-click on the about:config page to open the right-click context menu and use "New > Boolean" to create a new Boolean pref.

Name: network.manage-offline-status
Value: false

See also http://kb.mozillazine.org/about%3Aconfig

more options

I've had this problem for a few days. I assumed it was my router so I've been disabling and re-enabling the connection via the router software. This method has been working though it has been taking absolutely ages to load each page in the router interface.

Then for some reason it occurred to me that it might be Firefox so I tried another browser and hey-presto - no connectivitiy problem . So I Googled, found this page and saw the suggestion above. I just tried a much simpler fix which worked for me (don't know if it will continue to do so). In Firefox, select File > Work Offline to go offline, then File > Work Online and problem solved - for me at least.

Hope this helps someone.