Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

MetaMask extension

more options

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field.

I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Over the past day or so, I keep having trouble accessing my MetaMask wallet. I just get a spinning wheel and I never get to the "enter password" field. I reinstalled MM several times, I cleared my cookies and cache. Any idea why this keeps happening?

Tất cả các câu trả lời (1)

more options

Another user reported a MetaMask problem yesterday: https://support.mozilla.org/questions/1434630.

I'll paste my reply here:

I assume it's this extension, and some reviews indicate problems, although it's not a storm of posts:

https://addons.mozilla.org/en-US/firefox/addon/ether-metamask/reviews/

Because money is involved, I suggest trying the most official support channel the author makes available, but also checking other sites for background.