Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox sync erased my Metamask account with all the money.

  • 2 відповіді
  • 1 має цю проблему
  • 18 переглядів
  • Остання відповідь від cor-el

g.zobern
g.zobern
more options

Hi.

I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not.

When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back.

How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet?

Thanks in advance for your help!

Hi. I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not. When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back. How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet? Thanks in advance for your help!

Усі відповіді (2)

FredMcD
FredMcD
more options

Apparently you were using the same account data, and so sync used one over the other. I suggest you log into the other account and use the 'Forgot Password' link. After, see if you can change the account name. Otherwise, disable sync.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use the Time Machine or other backup then try to restore file(s) from this backup.