Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

All live Twitch channels "offline" despite that they are streaming

  • 7 trả lời
  • 5 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi boarself

more options

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is active despite the stream not being displayed on my end. If I check the Twitch mobile app the stream displays as normal, so I know they are currently streaming. I tried disabling all of my add-ons and restarting the browser to no avail. I am a noob, so please be patient with me. I have attached images of an example, but this happens with any live channel, not just ones I am following (I do not have any active subscriptions as far as I know).

As of recently, every time I try to watch someone on Twitch, where the video feed would normally be is the streamer's offline banner image. Chat is working fine, and is active despite the stream not being displayed on my end. If I check the Twitch mobile app the stream displays as normal, so I know they are currently streaming. I tried disabling all of my add-ons and restarting the browser to no avail. I am a noob, so please be patient with me. I have attached images of an example, but this happens with any live channel, not just ones I am following (I do not have any active subscriptions as far as I know).
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

Whatever. I figured out how to refresh my profile myself and it worked. I had to reinstall all my extensions.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (7)

more options

You can't watch any live videos on Twitch at all? Even a popular one on the front page?

Does it still happen in a new profile without signing into sync? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

more options

Yes it even happens to front page live streams. When displayed on the front page it's all black instead of the offline banner, though if you click to watch it will display the offline banner. I honestly didn't even have a Mozilla account/profile until I went to ask about this, so I'm not sure if that will matter or help.

more options

The "profile" in this case is a local folder where all your browser settings are stored, all Firefox installations have at least one profile. Installing Developer Edition is the easiest way to do a quick test in a new clean profile.

more options

It does not happen in Developer Edition. You mentioned previously I could refresh my existing profile. Should I try that?

more options
more options

I tried the tips supplied at the provided websites and I am still having the issue.

more options

Giải pháp được chọn

Whatever. I figured out how to refresh my profile myself and it worked. I had to reinstall all my extensions.