Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

addons account access still being blocked, who to contact?

  • 5 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Galen Thurber

more options

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock?

I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

I can log into my firefox account, but I am still blocked from logging into https://addons.mozilla.org/ who do I contact? Is this a ban? Is this an AWS geoblock? I've tried clearing cache, fresh firefox log out from my Firefox account, still nothing

Tất cả các câu trả lời (5)

more options

You may have more luck in getting help at https://discourse.mozilla.org/c/add-ons/35

more options

What happens when you try to load the site? Do you get an error message?

more options

from the addons site I try to login It goes to accounts site, then when it tries to link I get error JSON detail "Internal Server Error"

headers report ... x-amz-cf-pop PIT50-P1 x-cache Error from cloudfront x-content-type-options nosniff x-frame-options DENY

I only have one Firefox account

more options

You could try removing cookies for that site. Load the site then call the Inspector (Web Developer Tools - in different places depending on which menu you use or ctl+shft+i). In the Inspector, select the tab labelled Storage then select Cookies in the left pane.

more options

No response to my post on discourse