Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Constant freeze issues

  • 5 trả lời
  • 1 gặp vấn đề này
  • 20 lượt xem
  • Trả lời mới nhất được viết bởi sfhowes

more options

For the last two to three weeks, often when I'm changing colors of text, setting the link or photo settings, Thunderbird freezes entirely. I have to force close every time. Waiting doesn't help. I have a MacBook Pro, less than a year old.

Please help. Joy

For the last two to three weeks, often when I'm changing colors of text, setting the link or photo settings, Thunderbird freezes entirely. I have to force close every time. Waiting doesn't help. I have a MacBook Pro, less than a year old. Please help. Joy

Tất cả các câu trả lời (5)

more options

Does it freeze in safe/troubleshoot mode (hold Option when launching TB)?

more options

No, still freezes when I try to change Page Colors and Background or Image Properties.

more options

Now that you mention background images and page colors, I recall this issue:

https://support.mozilla.org/en-US/questions/1354728

At the bottom there is a link to a fixed version.

more options

So I have to move everything to Thunderbird Daily? Won't there be a "fix" within the Thunderbird I have?

more options

I don't think you have to move to Daily, which currently at v. 95. See this link for a fixed version in the 91 branch:

https://bugzilla.mozilla.org/show_bug.cgi?id=1715740#c39

The fix will probably be in 91.3 within a week.