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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My email got stuck on the page where settings, etc. are...

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Hi could someone help with this sudden freeze of my emails please? I can't open any of my 4 accounts, but the freeze is on the page where all settings are. No response whatsoever... Thank you for any suggestions.

Hi could someone help with this sudden freeze of my emails please? I can't open any of my 4 accounts, but the freeze is on the page where all settings are. No response whatsoever... Thank you for any suggestions.

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tried restarting your computer? I think you should.

What anti virus do you have?

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Thank you Matt. I have Avast + Internet Security from them. And yes, I did restart it and it still had that freeze. But last night I just turned it off as usual and...this morning it was all right! Crazy computer! Thanks again!  :)