Automatic upgrade removed all my emails
An automatic update was done on my thunderbird. I am now at version 78.4.0 (32-bit). Two of my email accounts lost all emails. I only see emails from Sept 10, 2020 onwards.
I checked my profile, there is only one available.
Any idea how I can get my emails back?
An automatic update was done on my thunderbird. I am now at version 78.4.0 (32-bit). Two of my email accounts lost all emails. I only see emails from Sept 10, 2020 onwards.
I checked my profile, there is only one available.
Any idea how I can get my emails back?
Tất cả các câu trả lời (1)
Could you please do the following?
- Open the menu
> Help > Troubleshooting Information, then click Copy text to Clipboard.
- Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
- Open a reply to this post, and paste the link to your troubleshooting information you just copied.
Next, we'll need you to provide answers to the following questions:
- Does Thunderbird work in Safe Mode?
- Do you use anti-virus and firewall software? What is the version?