When I try to login, it says unknown account and ask me to create a new account. [URGENT]
I just created a new sync account on my desktop, but when I logged on my laptop, the prompt asks me to create a new account. I am sure that my user name and password are right. Both devices have Firefox 51.0.1 Laptop is Windows 10 and desktop is Windows 7.
I had this problem since last year, but only recently did I urgently need to since my bookmarks and passwords.
Thanks
Tất cả các câu trả lời (4)
Snap shot of the problem
I called for more help.
Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.
Can you login to the account here?
@cor-el, yes I can login to the above links on my desktop, but the same problem appears when I try to login from my desktop