Thunderbird says it's retrieving emails but the panel is entirely blank

Hi, When trying to implement the OAuth for a live.com account the Thunderbird system seemed to lose everything. There was no sign of any emails the view was as the imag… (read more)

Hi,

When trying to implement the OAuth for a live.com account the Thunderbird system seemed to lose everything. There was no sign of any emails the view was as the image. The help page we used

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

There were no errors or information.

On going back to the conventional settings of using a password we got information that emails were arriving via app poppups etc but still the view we get is the same as in the picture. Nothing at all in the view.

We have uninstalled and reinstalled Thunderbird and are now on v 128

Asked by peterkerner 2 weeks ago

Last reply by peterkerner 2 days ago

Edit Event in Calendar

I have three calendars and if I happen to forget to change which Calendar an event belongs on it will not let me edit that event to choose the correct Calendar. I can edi… (read more)

I have three calendars and if I happen to forget to change which Calendar an event belongs on it will not let me edit that event to choose the correct Calendar. I can edit anything else on that event and I can choose a different calendar but it will not make the change when I Save it.

Asked by Tony 2 days ago

Loads of messages disappeared - can be found by Search but not returned to their folder.

In Thunderbird, which I have used for years, there were some 95 messages in a folder. For some unknown reason (did my mouse finger slip perhaps?) they disappeared. I can … (read more)

In Thunderbird, which I have used for years, there were some 95 messages in a folder. For some unknown reason (did my mouse finger slip perhaps?) they disappeared. I can see them by using "Search", but would very much like to restore them to their folder -or any folder. Can someone advise?

I have (I hope) attached a screenshot of what ""search" produces - any idea as to how I can get these messages back into a folder? I've tried making a new one, but that didn't work.

Roy

Asked by Roy 3 days ago

Emails in all Thunderbird folders disappearing after abrief display

Hi, I am using Thunderbird version 115.13.0 (64 bit) on a Windows 10 PC with the only add-on being “Send Later”. Yesterday Thunderbird was working fine when I closed dow… (read more)

Hi, I am using Thunderbird version 115.13.0 (64 bit) on a Windows 10 PC with the only add-on being “Send Later”. Yesterday Thunderbird was working fine when I closed down my PC. Having just started my PC today I am finding that no emails in any of my folders are showing in Thunderbird. Weirdly the emails do temporarily “flicker” on in the folder but rapidly disappear. Any thoughts on how I rectify this? Hoping someone can help, Wayne

Asked by wayneallenfamily 4 days ago

Last reply by wayneallenfamily 3 days ago

I'm transferring to a new computer but I can't get one of my email accounts to work on thunderbird.

Trying to get an email address to work. Transferred (Ithink) all the emails after following the instructions on the web. My main account - mike.coomber@eclipse.co.uk will… (read more)

Trying to get an email address to work. Transferred (Ithink) all the emails after following the instructions on the web. My main account - mike.coomber@eclipse.co.uk will not download messages. It will send messages OK. What have I done wrong. I also notice that if I tap on alink in my email it doesn't open the site. Help please.

Asked by mike.coomber 3 days ago

Thunderbird and Two Monitors

I have two monitors. When an email is received and Monitor 2, it shows that incoming email on Monitor 2 but also stops displaying what I am working on on Monitor 1 and re… (read more)

I have two monitors. When an email is received and Monitor 2, it shows that incoming email on Monitor 2 but also stops displaying what I am working on on Monitor 1 and reduces this to the taskbar. Is there is there any way to stop Thunderbird doing this?

Asked by dforrest 3 days ago

Version 115.13.0 Not counting unread messages correctly

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no… (read more)

Just updated to 115.13.0. I had three unread messages and this showed correctly in my task bar icon. I click on one of the messages to read it and the counter showed no nread messages.

This continues to happen. It shows 10 unread messages but as soon as I read one of them the number of unread disappears in the taskbar icon. I am missing some of my emails because of this since I never know if there are new messages.

How can I fix this?

Thanks

Asked by david.abineri 1 week ago

Last reply by david.abineri 3 days ago

Cannot preview Outlook Inbox message content

Starting this morning ,when I open Thunderbird and download folders from "Outlook Inbox" I cannot view the content in preview mode. Instead of showing the contents, there… (read more)

Starting this morning ,when I open Thunderbird and download folders from "Outlook Inbox" I cannot view the content in preview mode. Instead of showing the contents, there is the following text;

 ----boundary_75e27897dff0419baf014a41bcb9dc32--

Also, when viewing the message source for any of the messages in the "Inbox" there is a large amount of garbage and all messages have the same garbage. Every message begins with the following 2 lines of text;

2ppeVJ1YkJYaWk2dyZh bXA7ZGF0YT0wNCU3QzAxJTdDJTdDNDc4ZWFmODgwNzE4NDhlY2VjMWQwOGQ5ZTY5MzZmYTMlN0M4

All other folders function properly and when choosing a message the preview pane displays the contents.

I am using the latest version of Thunderbird; 128.0.1esr (54-bit)

Thanks in advance for your help!

Asked by Robert Luster 3 days ago

the server may have gone down or disconnected message

I keep getting the message that the server may have gone down or disconnected. I try multiple attemps to enter my password, but it doesn't always succeed and I end up tur… (read more)

I keep getting the message that the server may have gone down or disconnected. I try multiple attemps to enter my password, but it doesn't always succeed and I end up turning off the laptop and starting again. And sometimes it still doesn't work. I'm getting emails on Outlook but not on my preferred Firefox. Any advise please?

Asked by susan.l.smith 6 days ago

Last reply by susan.l.smith 3 days ago

'Number of recipients' counter?

While sending messages to multiple recipients not listed in an address list, I do miss this feature - ie one that upon a click shows the number of recipients. You know, I… (read more)

While sending messages to multiple recipients not listed in an address list, I do miss this feature - ie one that upon a click shows the number of recipients. You know, If we know our daily sending allowance courtesy of the provider, then such a feature would allow us to work more efficiently.

Asked by don.mitchel 4 days ago

Last reply by don.mitchel 3 days ago

Tbird 115.10.1 crashing in garbage collect

See 7a70ec71-3686-4468-8647-4d6da0240727. This seems to be a recent and persistent issue. I've rebuilt the global index and several mailboxes. Activity Manager shows a re… (read more)

See 7a70ec71-3686-4468-8647-4d6da0240727. This seems to be a recent and persistent issue. I've rebuilt the global index and several mailboxes. Activity Manager shows a real drop in the performance of indexing a mailbox (it gets slower and slower), eventually resulting in a crash.

Side note: the message "Indexing {X} of {Y} messages in {folder_name}..." would be infinitely more helpful if the message also mentioned which account that folder was in.

Asked by instance 5 days ago

Last reply by instance 3 days ago

Inadvertently deleted a profile using Profile Manager

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allo… (read more)

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Asked by RWFant 1 week ago

Last reply by RWFant 3 days ago

Cannot connect to Microsoft (O365) calendar of my company's account

Hey guys, the client I work for provided my with MS account to be used for communication. Since I am on Linux, these two things doesn't really bond well :) I was usi… (read more)

Hey guys, the client I work for provided my with MS account to be used for communication. Since I am on Linux, these two things doesn't really bond well :) I was using mostly web access for MS Teams and Outlook OWA ...

However, I figured that I would love to try Thunderbird for at least emails (so I got them all my email at one place)...

After some discussion with client's ITHD (after they changed my license to E3 type) I managed to get the email working - so I can send and receive emails ... However, I cannot see the calendar so it's still almost useless for me for I don't see meeting request.

Any idea how to fix that? did any of you guys face the same?

Asked by Frantisek Koudelka 6 days ago

Last reply by Frantisek Koudelka 4 days ago

au lancement thunderbird ouvre page"https://www.thunderbird.net/fr/thunderbird/115.0/spring24/".

j'ai beau décocher la case afficher la page au démarrage (elle est recochée automatiquement) ou changer la page, à chaque lancement de thunderbird s'ouvre la page"https:/… (read more)

j'ai beau décocher la case afficher la page au démarrage (elle est recochée automatiquement) ou changer la page, à chaque lancement de thunderbird s'ouvre la page"https://www.thunderbird.net/fr/thunderbird/115.0/spring24/", et ce depuis que j'ai fait un don. Comment y remédier ? Merci

Asked by jplegoff 4 days ago

Termin suche

Hallo ich verwende Thunderbird 128.0.1. Ich möchte einen Termin aus 2023 finden. Das beinhaltet der Filter aber nicht. Wie kann man Zurückliegende Termine finden? Danke i… (read more)

Hallo ich verwende Thunderbird 128.0.1. Ich möchte einen Termin aus 2023 finden. Das beinhaltet der Filter aber nicht. Wie kann man Zurückliegende Termine finden? Danke im Voraus! Gruß Günter

Asked by Günter 5 days ago