Thunderbird Community Forum

WisperISP is the company that has the server for my email. They had a server migration a few days ago & now I cannot sent out emails. Talked with their Tech dept & all of the settings are correct. They do not know how to help me! Here are the settings: Mail Servers -Incoming & Outgoing :mail.wisperhome.com Security: both servers :SSL IMAP Users: Incoming mail server port: 993 Outgoing port: 465 POP3 Users: Incoming port: 995 Outgoing port: 465 Login info:Username- rae1649@wisperhome.com Password - regular email password Authentication - outgoing - normal password

Can you help me? thanks Ruth Ann Erdmann

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Can't send or receive email since Telstra changed authentication. After an hour on the phone with Telstra they claims settings are correct as I can access through webmail, but not through Thunderbird.

In privacy and settings, Saved password ,Under saved logins nothing appears, ( I did "remove all" as instructed by Telstra but we can't figure our how to add it back.)

Can anyone instruct me how to fix this? Many thanks I appreciate your assistance

Hi,

I recently setup a second computer and installed Thunderbird (Built 115.13.0 (64-bit)) again. I transferred all my preferences, but have this strange problem, that the appearance of the email list looks different. In the previously installed version it is a simple list with separators and in the new installed version every email is in a separate box. I included the screenshots as a reference.

I googled and searched the settings to align this, but unfortunately without success. Does anyone know how to change this?

Thank you!

I have had 5 email accounts set up with Thunderbird for several years. Just recently Thunderbird freezes when I try to access that email account. If I click on that email account a second time, I get a Not Responding error at the top of the screen.

I upgraded to 128.0.1esr, but no change.

Ideas?

Thanks, Tom

We have been asked to change server settings to OAuth2 on Thunderbird. I thought I had followed instructions properly from the internet but emails will arrive now but I cannot send any. I keep getting a box asking for my password which then isn't recognised. Should I be going into my gmail account via Gmail itself rather than Thunderbird. We have 2 Gmail accounts and 2 outlook accounts coming into Thunderbird I am not a wizz kid at all this and only understand simple instructions. I am wishing I hadn't altered anything now!

I have several calendar items that I deleted on my phone which removed them from Google calendar but the reminders continue to appear in the desktop app.

I restored the items, modified them, deleted them from the calendar that appears in TB but no luck.

The notices lock the app - I can't do anything unless I cancel them.

Any suggestions?

Thanks!

AFter verizon.net email addresses moved to aol, I had initial setup difficulty in TB, but after fixing that it's worked for years. Three days ago it stopped downloading. Usual error message is an aol server timeout, sometimes a "TB is processing this account, please wait." I've tried to reboot, re enter pw, and other simple measures, but nothing seems to work. Still downloads fine w/in aol and on my iphone and ipad, but I prefer this account on pc (latest Win Home). (I expect to finish closing out the address out in a few months, but it's a slow process). Any advice appreciated. Thank you for your help.

I enter my password but it tells its wrong. I have checked and double checked it, its the only password I have and it will not accept it. What do I do? I'm very bad at computer operations, I don't know the language or terminology. Can you help me out? Alt: e-mail, paulsporle@gmail.com

I am a long time Thunderbird user, first use dates back to version 0.3 (yes I am very old :) ). Recently I have started my own domain and introduced a few new mail addresses. Every new mail address I define, comes at the bottom of the list of mailboxes. And now that my old mail address is no longer used, I would like it to the bottom of the list. I have not found how to do that. Can you explain how I can achieve this? Environment Win 10 22H2, Thunderbird 115.13.0 (64-bit). Thanks!

Since installing Thunderbird (on Linux Fedora) I have been really confused by and disappointed in the search functionality. I used Mac Mail for the last 20 years, I know that is pretty good, but I was told Thunderbird is at least function, if not as 'pretty' (some say).

I dont use the Quick Filter box as I have a ton of local folders and usually just need to find an email which could be anywhere, but i KNOW it's there.

I begun testing it. Noticed a few things so wondering if someone can advise if this is just me, or normal behaviour...

In the global search, I finally realised (i think anyway) that it does not actually search everywhere, far from it. For instance, I searched for emails many times and it said they don't exist, so i panicked thinking they were lost, but no, I dived into Deleted Items and there they were. I store deleted items for 3 months, and often refer back to them for past purchase receipts or similar in the rare occasion that I need it again for some reason.

- It doesn't seem to search (doesn't find anyway) in my Imap Deleted Items folder,. OR the Local Folders

- It isn't searching/finding emails in my Local Folderrs, which is a HUGE problem as 95% of my email is stored in those. Why wouldn't a global search find stuff in my local folders? I have tested it and confirmed it's not searching in any of them.

- I have ebay messages in my INBOX, from a username starting with perrie134 - I tried BOTH the quick filter and the CTRL K search, searching for 'perrie134' and then 'perr' and ZERO messages come up. Does the search not include 'from' info?

As far as I can tell, the search is not working at all. So I am hoping something must surely be wrong my end, but grateful if someone can comment. I can't use a program that can't find emails when I type in information included in 'from' and 'subject' areas, but at this point it's failing in every way.

Appreciate any advice/thoughts. Thanks

Just recently, I'm having trouble sending emails through Thunderbird. Receiving is fine. I have not made any changes to settings but I get smtp error when trying to send. I have 3 accounts and my gmail one works but not the other 2. The only difference I can see is the 2 that aren't working are POP3 whereas the gmail one is IMAP but surely that only affects receiving, not sending? Very occasionally an unsent email has miraculously been sent but mostly I get the smtp error. I checked with my ISP and they found not errors and suggested online webmail. Messages send fine through there but I'd rather use Thunderbird. Any suggestions please?

"Octopus Energy Limited is a company registered in England and Wales. Registered number: 09263424. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN"

The screenshot showing the symbols is in the attached image. Is there a conflict between my settings and theirs?

I have tried all the suggested fixes and still images are not opening in Thunderbird Mail. This has only been occurring since the update on 26th June 2024. The images are shown when I open mail in Optus WebMail When I log on I get this message but the mail still downloads.

Secure Connection Failed

An error occurred during a connection to live.thunderbird.net. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

I just reinstalled Thunderbird no luck

Up until two days ago Thunderbird would detect spam in the inbox and move it to the junk folder. Now it removes spam from the inbox and says it has put it in the spam folder but it's not there. Where is it going?

Alan.

Thunderbird appears to be not checking the Gmail (and other) mail servers properly.

If somebody sends a message to my Gmail address, this frequently (although erratically) happens:

The message immediately appears in Gmail (i.e., Gmail accessed through a browser) as it should

and DOES NOT appear in my T'bird inbox. It will show up in the T'bird inbox an hour or two later. The date stamp on the message is correct, but it shows up long after the original message was sent.

Does anybody have any ideas about what is going on, and how to fix it?

Thanks for any comments.

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

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