Thunderbird Community Forum

I have got many thousands of emails. From time to time my inbox gets full enough for a warning sign to come up - so I have a clean up by deleting and/or saving to a folder within "local folders" and I regularly clean out my deleted folders and recompact.

However in the last few days I have been getting a warning tab come up saying "75% full" fairly randomly - in other words it seems to be independent of whatever folder is active at the time.

Does Thunderbird have a maximum capacity including all local folders? There are many emails (including attachments, of course) which I do not want to delete whether for archive or for nostalgic reasons.

If there is a maximum overall capacity is there any way of "exporting" folders of emails with their attachments to free up space for the program but leaving me able to invoke these emails should the need or occasion arise?

I sent out "1" e-mail to "169 clients" and 31 came back as not deliverable, they ended in either, "att.net" or "sbcglobal.net" e-mail address's.

So I resent "31" individually e-mails back out, 1 at a time", and it took longer for them to come back, but they ALL came back, as not deliverable AGAIN! they all ended in "att.net" or "sbcglobal.net".

In case you are wondering: I been in business since 2003 and have sent out alerts to my customers as needed, and I have NEVER encountered this problem before! I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Thanks in advance for any help you can be to resolve this issue for me. I been using Thunderbird e-mail Program for as long as I can remember.

Here is the complete error message below that I got back: (I have removed the clients email address with question marks "????" for their privacy.)

Delivery has failed to these recipients or groups: ????@sbcglobal.net Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Receiving server: SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM

????@sbcglobal.net 8/18/2024 6:39:43 PM - Server at SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:29:16 PM - Server at sbcglobal.net (144.160.235.143) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=sbcglobal.net] [LastAttemptedIP=144.160.235.143:25] [SmtpSecurity=-2;-2] [DM6NAM11FT087.eop-nam11.prod.protection.outlook.com 2024-08-18T18:29:43.071Z 08DCBE7E6DB09C7A](Socket error code 10061)'

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Message-ID: <EA2P223MB09542134A3EB441D8CFFB175BE822@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Date: Sat, 17 Aug 2024 13:26:18 -0500 User-Agent: Mozilla Thunderbird Subject: Windows 10 Users...BIG Updates came for me this morning! Content-Language: en-US References: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> To: ????@sbcglobal.net From: Call Keith_Business <niceseeingyou@hotmail.com> In-Reply-To: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> X-Forwarded-Message-Id: <EA2P223MB09546E21FCF122B9060F545DBE872@EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM> Content-Type: multipart/related;

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X-MS-Exchange-CrossTenant-Network-Message-Id: 63588100-86d5-4baa-25e0-08dcbeea1660 X-MS-Exchange-CrossTenant-AuthSource: EA2P223MB0954.NAMP223.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-OriginalArrivalTime: 17 Aug 2024 18:26:20.1598

(UTC)

X-MS-Exchange-CrossTenant-FromEntityHeader: Hosted X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: MN0P223MB1254 X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-1ff67.templateTenant

Reporting-MTA: dns;SJ2P223MB0861.NAMP223.PROD.OUTLOOK.COM Received-From-MTA: dns;LV3P223MB0848.NAMP223.PROD.OUTLOOK.COM Arrival-Date: Sun, 18 Aug 2024 16:33:42 +0000

Final-Recipient: rfc822;????@sbcglobal.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused

=========================================================

Here is one from an "att.net" as well:

Delivery has failed to these recipients or groups:

???? (????@att.net) Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361

Diagnostic information for administrators:

Generating server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM Receiving server: PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM

????@att.net 8/18/2024 6:33:38 PM - Server at PH7P223MB0570.NAMP223.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)' 8/18/2024 6:22:32 PM - Server at att.net (144.160.159.21) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=att.net] [LastAttemptedIP=144.160.159.21:25] [SmtpSecurity=-2;-2] [BN8NAM11FT070.eop-nam11.prod.protection.outlook.com 2024-08-18T18:23:06.932Z 08DCBE7912428EEE](Socket error code 10061)'

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Final-Recipient: rfc822;????@att.net Action: failed Status: 5.4.316 Diagnostic-Code: smtp;550 5.4.316 Message expired, connection refused X-Display-Name: ????

I did send it out using my "Hotmail webpage account", and it sent and hasn't come back yet. So it seems its a Thunderbird issue? Sincerely Keith L. Allen aka Call Keith NiceSeeingYou :-)

Nyc.rr.com cannot send email I can receive email. Everything seems to be set correctly as you can see in the screenshot. Please help. This is a new pc that I am trying to setup. Thank You

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displaying. Seems like most recent emails open correctly, but when I get to emails that are a day or 2 old, I get the the following banner across the top of the screen when the email opens, but can't open the remainder of the email.

I have attached a screenshot to show what I am seeing.

I am using gmail and I can access the emails in gmail, but not in Thunderbird. What is the fix for this?

Thanks

Laura

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

PDF Viewer just loads a white screen on the 130.0b1 (64-bit) build, I have to manually save the pdfs and open them with another program.

I have restarted TB several times, restarted the computer, checked for any and all malicous firmware and still its not working

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK.

I had a hard drive failure and cannot load Thunderbird on the failed drive, therefore I cannot find my profile. I can see and read all the files on the drive, is my Profile in there somewhere, there is no "Users" directory

Yahoo Acnt. #1 messages being duplicated in Yahoo Acnt. #2 in Thunderbird ONLY

I have tested, and tested and tested. Checked settings EVERYWHERE. Delete and removed, reinstalled, etc. etc. etc.

Additionally, Thunderbird will NOT retrieve inbox messages from YAHOO for account #2

I have DETAILED (including screen captures) the conditions in a document and made it available here.

https://drive.google.com/file/d/1tlEWDzOjYYm5MfIxesU8Ptt5Xy9ahpQ8/view?usp=sharing

NEED SOMEONE ABSOLUTELY BRILLIANT TO SOLVE THIS ONE !

Some of my incoming emails have started to appear as unreadable machine code, after many trouble free years, the problem just started in the last few weeks. Using Win11, and TB automatically updated.

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

My isp is virgin media and I use Mozilla for browsing and emails. I have been with them for many years but recently I found that although I am receiving emails I can't send them . I get this message.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

I am trying to setup my ka1vrf@bellsouth.net account in Thunderbird Mail. I have been reading a number of threads that say that this cannot be done, but a number of these are old threads, Has there been any changes and/or is there a way that I can setup my bellsouth email to forward to my gmail account?

Hello,

I have had this issue since at least 2022 starting with version 102.4.1. I am currently running 128.1.0esr on OS 14.6.1.

I figured I would post again, as it has been a few years and the previous posts are now archived, to see if any new solution options are known.

In short, Thunderbird runs perfectly fine in troubleshoot mode. When launched normally, it locks up as soon as it checks for new messages, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact. Screenshot of status when it locks is attached.

If I start in Troubleshoot Mode it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things. I've just been running it in troubleshoot mode for years now, which is fine, but annoying.

The only themes, extensions, or add-ons present are "light," "dark," and "system theme -auto." Nothing else.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck. I also deleted all add-ons and extensions files, and folders. Folders were empty, no change.

Any other theories?

The latest rev is VERY slow (several seconds) compared to prior revs to process email changes within INBOX (OPEN, MOVE, DELETE, etc.)

Something new is going on internally to the program while the hour-glass appears for a few seconds more than before (I did not change any settings w/ latest upgrades).

Dear, I'm trying to clean up my massive mailbox by deleting email messages from the "All mail" view in Thunderbird. Despite settings like "Immediately delete" and "clean up (expunge) inbox on exit" and "empty trash on exit", the emails always come back to my thunderbird client.

When deleting directly on gmail (eg. in accessed through chrome) the mails remain deleted - also in thunderbird.

What can I do to avoid the need to redo the action over and over again, and eventually having to abandon thunderbird in favor of working with gmail online?

Best regards, Pascal

Why do mails disappear out of sight when I have read them. I only can see the unread mails in Thunderbird.. I have to go on the net to my one.com-mail to find the mails I have read.