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All of my saved passwords gone. (NOT. AFTER AN UPDATE.)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords auto… (read more)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Asked by Cookie 3 months ago

Last reply by Paul 3 months ago

Add to homepage doesn't work

I'm running the latest version of firefox on my redmi note 12 with android 14. When I try to add a website to homepage, I get a pop up to name the shortcut, but when I cl… (read more)

I'm running the latest version of firefox on my redmi note 12 with android 14. When I try to add a website to homepage, I get a pop up to name the shortcut, but when I click add, nothing happens, it just closes the menu, and no shortcut is added to my homepage. It used to work perfectly on my Mi A1 with android 9.

Asked by Bubs 3 months ago

Last reply by Bubs 3 months ago

Firefox Icon missing after downloading

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout m… (read more)

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout my download if possible and send me an Icon. Thanks,

[email address]

Asked by frieradler 3 months ago

Last reply by Paul 3 months ago

Private Browsing History

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research f… (read more)

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research for any length of time when I may need to look at something other than my browser, say jump over to a Note or some other function not having to do with Firefox, when I return I find maybe an hour of research has automatically been closed and of course there is no record of that lost work. This function is really frustrating additionally it's tricky that a link to another site or page of information can cause the Firefox Browser to open the following tab in Private Mode, then automatically close when it becomes necessary to look at some other functions on my Android device, everything is wiped out gone lost no way to retrieve the info.

What ever happened to Lazarus, the app that always brought back lost work, private or otherwise? That was an excellent and very helpful tool. Is there some other way unknown to me where I can retrieve those closed private tabs, how do I stop the links from auto-opening privately, and I'd like to know how to stop private tabs from closing when I leave those tabs to focus on something other for a split second.

Please advise. Thank you.

Asked by Trevor 3 months ago

Last reply by Paul 3 months ago

  • Solved

Firefox sideloaded to Nvidia Shield - Controller doesn't work! (It works fine on Vivaldi)

Hello All, For some unknown reason, the browsers available on Play Store for Nvidia Shield are crap - so far I've not found any that allow me to easily sync bookmarks etc… (read more)

Hello All, For some unknown reason, the browsers available on Play Store for Nvidia Shield are crap - so far I've not found any that allow me to easily sync bookmarks etc between Shield/PC/Mobile.

I therefore tested and found Opera and Vivaldi sideloaded to my Nvidia Shield TV Pro both worked perfectly.

I wanted to use test Firefox as I was about to use this as my main preferred PC/mobile browser, but first I wanted to check it all worked OK.

I was able to sideload and set up Firefox, but as soon as I open a webpage the Controller stopped working.

How can this be fixed please?

Please don't suggest a browser that's intended for AndroidTV on the Shield Play Store - they are all crap due to the reasons I mentioned, the controller with Right Joysick acting as mouse pounter works perfectly on Opera and Vivaldi, so I don't understand why this it doesn't work on Firefox.

I hope this can be fixed/resolved as I would like to use Firefox as an alternative.

Thanks and regards!

Andrew Henshaw.

Asked by Andrew Henshaw 3 months ago

Answered by Andrew Henshaw 3 months ago

changing menu language settings.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English? … (read more)

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

Asked by Donald Renfro 3 months ago

Last reply by Paul 3 months ago

can't sign in

Where is GitHub•GitHub? Is it user name or password? Not sure i want to get in and hire the copilot tips. GitHub•GitHub-Mozilla. But not sure where to add. Nc9305andrew@g… (read more)

Where is GitHub•GitHub? Is it user name or password? Not sure i want to get in and hire the copilot tips. GitHub•GitHub-Mozilla. But not sure where to add. Nc9305andrew@github is good but then i dont know where the github mail is. I tried, i have to see once and il understand one time but im trying blindly . I feel like im trying too many times. Not sure

Asked by Nick 3 months ago

Last reply by Paul 3 months ago

  • Solved

All pocket articles are gone.

I tried to log into my pocket account, but was redirected to use my Mozilla account, and none of the articles I saved over the last decade or so are showing up. How can … (read more)

I tried to log into my pocket account, but was redirected to use my Mozilla account, and none of the articles I saved over the last decade or so are showing up.

How can I log into my actual pocket account to see my saved articles?

Asked by geoffrogers42 5 months ago

Answered by geoffrogers42 5 months ago

124.0 significantly backslide on browser fingerprinting protection

this is relevant to privacy & security, as well as websites browser fingerprinting is a serious threat to privacy & security. fenix 123.0 & 1240a1 eventuall… (read more)

this is relevant to privacy & security, as well as websites

browser fingerprinting is a serious threat to privacy & security.

fenix 123.0 & 1240a1 eventually achieved "non-unique browser fingerprint" in std pbmode as tested via covefyourtracks.eff.org

however, since 124.0 & 125.0a1, browser fingerprinting protection has slid all the way down to "partial." orbot-hostile Brave Andro always achieves a fully "random browser fingerprint." all i want/expect from fenix is a robust & reliable "non-unique browser fingerprint."

my fenix UI P&S is always set to Strict & GPC enabled. i haven't changed anything. no 3rd party cookies. caches cleared, etc, & always uses expert mode orbot proxy.

why this very unwelcomed fenix backslide?

Asked by wti0 3 months ago

Last reply by wti0 3 months ago

Shortcuts Won't Open

I have used Firefox since late 2004, and nothing else. No problems until now. Android 14 and Firefox mobile I think version 123. It is updated. When I'm on a website,… (read more)

I have used Firefox since late 2004, and nothing else. No problems until now.


Android 14 and Firefox mobile I think version 123.


It is updated. When I'm on a website, like USPS and accessesed Informed Delivery, I tell Firefox to Add To Home screen so I can quickly access mail and packages coming today.


Has always worked fine. Now, none of my manufacturered/created Firefox shortcuts will do anything. I cleared the Firefox cache, and forced stopped. I don't know if cleaning the data or reinstalling the whole app will help.


I then deleted data and uninstalled and reinstalled Firefox, but nothing changed.


I tried earlier versions but got a notification off it wasn't compatible with my version on Android.


I'm recovering from a stroke and these lost shortcuts stored on my homescreen were vital to communicating with my doctors, therapists, outpatient rehab, hospitals, etc. I'm lost without them.


Any suggestions or reasons for this are appreciated. Thank you

Asked by txdoc2 4 months ago

Last reply by txdoc2 3 months ago