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2factor authentication

I have incorrectly set up two factor authentication for my Firefox account and I’m about to run out of recovery codes. I can’t disable the two factor authentication becau… (read more)

I have incorrectly set up two factor authentication for my Firefox account and I’m about to run out of recovery codes. I can’t disable the two factor authentication because I can’t get the authentication code to get my account to show me the change and add buttons for two factor authentication. Do I need to export my passwords and ditch this account?

Asked by R MC 3 hours ago

Last reply by R MC 3 hours ago

Untrusted app accessing Amazon

I am getting the following message when attempting to log into Amazon. An untrusted app is trying to access your Amazon account. Continuing will give access to all of y… (read more)

I am getting the following message when attempting to log into Amazon.

An untrusted app is trying to access your Amazon account. Continuing will give access to all of your Amazon account data. To protect your information and privacy, we recommend you do not continue using this untrusted app to access your Amazon account.

Asked by 29p6nxtmrj 8 hours ago

unable to print downloaded pdf on firefox

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print optio… (read more)

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print option for the page that LINKED to the PDF, but not for the PDF itself, which is what I wanted to print in the first place. I used to be able to do this, but had no need to do it for an unknown amount of time, and with the latest updates, the ability is gone, but I'm not sure which update, this or a prior one, caused this to happen.

The menu at the lower right does have a Share option (which has no obvious connection to printing), and the submenu for that has a Print option, which does nothing, neither printing nor bringing up the page selection and print option menu to which I was accustomed. Further down is the Print with HP Smart option, which does confirm connection to my HP printer (the same one that used to work), but says in the body of the page that there is no file to print.

I am using an iPhone 14 Plus with the latest iOS and Firefox updates. Is there another app that I must download? Perhaps an Adobe (or generic) PDF reader app, such as the one that Firefox on the PC opens? Or perhaps an HP app needs an update? I am not aware of any, nor is there any "missing app" message to alert me. I have searched and found the Adobe PDF reader and the HP Print and Scan app and downloaded them, but they are no help. Incidentally, when downloaded by Firefox on iPhone the statement PDF is, according to both of those apps, unable to be loaded due to errors, but on the PC it downloads and prints just fine (the same statement PDF, same account, same month), and on the iPhone it displays just fine also.

Someone please help me. I am currently using my phone only to alert me to the need to print each statement, and using my PC to log into each site, download the PDF, and print it. However, this is not always possible or feasible.

[edited email and phone# from public community forum]

Asked by Allan and Gayle Richardson 2 days ago

Firefox is still opening a new tab on regaining focus. Why?

At this point I'm ready to give up on Firefox, for two major reasons: 1. Bookmarks are cumbersome as hell to access. They're buried under multiple pointless levels... an… (read more)

At this point I'm ready to give up on Firefox, for two major reasons:

1. Bookmarks are cumbersome as hell to access. They're buried under multiple pointless levels... and that's after you pull up a giant menu and scroll to the top of it, another pointless level. It takes four taps (and some scrolling) just to start looking at your bookmarks.

2. Every time you return to Firefox mobile from another app, it creates a new tab... instead of showing you what you were looking at a minute ago. Were you looking at your boarding pass? Welp, you won't be now. Super fun while you're in the security line!

Or, were you checking a restaurant address online so you can text it to your friend? NOPE, says Firefox. You must want a new tab instead.

The new-tab problem has been complained about for years. What is going on?

Asked by GMan 4 days ago

Firefox constantly refreshes the page

While using Firefox iOS on Fox News and other websites, the page constantly refreshes itself. It’s amazingly annoying. I searched the web but no answer. Seems so easy to … (read more)

While using Firefox iOS on Fox News and other websites, the page constantly refreshes itself. It’s amazingly annoying. I searched the web but no answer. Seems so easy to fix on android and windows devices.

Asked by bella3lione 5 days ago

Save a photo (image) from iPhone

On iPhone photos, the share option does not include the Pocket App nor can I add Pocket. Is this not allowed? On articles, the Pocket share option shows but not on a pho… (read more)

On iPhone photos, the share option does not include the Pocket App nor can I add Pocket. Is this not allowed?

On articles, the Pocket share option shows but not on a photo. Thanks

Asked by dpd46 6 days ago

Problem with stored password

Here is the translation: --- After updating Firefox, the saved passwords are stored and displayed incorrectly. I am attaching a photo to illustrate the issue. Instead o… (read more)

Here is the translation:

---

After updating Firefox, the saved passwords are stored and displayed incorrectly. I am attaching a photo to illustrate the issue. Instead of email account names and passwords, I see the text "MEIEEPgAAAAAAAAAAAAAAAAAAA...".

As shown in the picture, the username is replaced with this text for the login examples of accounts on home.pl.link text

Asked by Jacek Bębenek 6 days ago

n error occurred during a connection to alison.com. PR_CONNECT_RESET_ERROR

Hellow, I have some difficult to open ALISON WEB site through MOZILLA. I got sms which read as shown hereunder: An error occurred during a connection to alison.com. PR_… (read more)

Hellow, I have some difficult to open ALISON WEB site through MOZILLA. I got sms which read as shown hereunder:

An error occurred during a connection to alison.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Eng Shiwa Mushi 1 week ago