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Firefox opens up a second browser screen automatically when I am already in a website!

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window w… (read more)

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

Asked by graemesmith300653 4 months ago

Last reply by munrorod 1 day ago

Downloads Failing instantly

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything … (read more)

Whenever I try to download anything, it automatically fails. The problem just started recently and I don't know what could have caused it because I haven't done anything that could affect downloads to my knowledge. Things I've already tried are

  • Reinstalling firefox (including full uninstall via "Revo Uninstaller"
  • Updating firefox to the latest version (127)
  • Disabled all firewalls
  • Chose the save location
  • Disabled all parental controls in windows
  • Chose the "don't enable HTTPS mode" (https://support.mozilla.org/en-US/questions/1414064)
  • Tried firefox & windows safe mode (https://support.mozilla.org/en-US/questions/1442742)
  • Chose a different save location inside my computer (a folder other than downloads)
  • Cleared download history
  • Ran a chkdsk on windows

The thing is that everthing else of firefox works (browsing the web, watching videos, etc), it's only the downloads. It's also not a computer problem I think because I can download on other browsers (such as chrome and pale moon). Any help asap is appreciated.

Asked by NuGUndam123456789 6 days ago

Youtube not showing full video title when hovering if tab is not focused

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focuse… (read more)

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focused hovering no longer shows anything. Is there some kind of setting to change that? I figured it could be browser and Youtube specific because Chrome shows it on Youtube even when not focused, but neither browser shows it on Google search for example, but I'm not sure.

Asked by tomipir2000 3 months ago

Last reply by cor-el 2 weeks ago

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 4 months ago

Last reply by skierpage 2 weeks ago

error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (read more)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Asked by Brian Beesley 4 months ago

Last reply by g.l.sanders 1 month ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved

Import Data from older Version

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?… (read more)

My system broke during an update. Now I want to import my old Firefox userdata, but everytime I try to use the old data firefox just forces the creation of a new profile?

Is it completely impossible to recover data not created with the same firefox version?

Asked by ff124 2 months ago

Answered by cor-el 2 months ago

Blocked pages

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had … (read more)

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

Asked by Neil 4 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 4 months ago

Answered by zeroknight 4 months ago

Hold-Key-To_Repeat function (and other keyboard oddities) in Gmail and Discover.com

When composing emails in Gmail holding down a (any) key does not activate key repeating. Also, the there are irregularities when using discover.com in Ver. 124. When edi… (read more)

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

Asked by H P Ladds 2 months ago

Last reply by Terrance_h 2 months ago

combining diacritical marks

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have loo… (read more)

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have look the same once rendered)

Asked by firefox1150 4 months ago

Last reply by firefox1150 2 months ago

Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

SOCKS5 authentication

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/ques… (read more)

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/questions/1237174 and https://bugzilla.mozilla.org/show_bug.cgi?id=122752

Any news on this?

Kind regards,

aanno

PS: I _was_ able to use the very same proxy with curl with

curl --proxy-user user1:pass1 --socks5 "http://localhost:1080" https://www.google.de

Asked by aanno 4 months ago

Last reply by aanno 3 months ago

Can I prevent add-ons from making network requests?

I use several add-ons in firefox, and largely they feel trustworthy, but I dont have any means for limiting the scope of what they are able to do, the manifest tells me w… (read more)

I use several add-ons in firefox, and largely they feel trustworthy, but I dont have any means for limiting the scope of what they are able to do, the manifest tells me what they can do and thats it. I have read through this page https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions, but I have had a hard time even understanding which permissions let an add-on make network requests.

Barring the ability to actually stop add-ons from making network requests is there any visibility into what requests are being made by an extension, or all extensions in the browser?

Asked by kaisea.rpi 3 months ago

Last reply by zeroknight 3 months ago

Default keyboard shortcuts, most notably Ctrl-W

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I woul… (read more)

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

Asked by erer.tink+ff 4 months ago

Last reply by cor-el 3 months ago

How do I add a "Search Engine" to the New Tab screen

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others thou… (read more)

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Asked by daniel213222 4 months ago

Last reply by James 3 months ago

How do I Pause firefox Ad Blocker?

Hello All, Hulu tells me I must pause my Ad Blocker to watch a show. I click Turn off add blocker, but it just keeps re-directing me to out-of-date, unrelated community d… (read more)

Hello All, Hulu tells me I must pause my Ad Blocker to watch a show. I click Turn off add blocker, but it just keeps re-directing me to out-of-date, unrelated community discussions. Can anyone help me? Thanks to All.

Asked by gerald.strange 3 months ago

Last reply by zeroknight 3 months ago