Firefox Community Forum

For a while now, websites will refuse to load unless I re-launch the browser or swap between troubleshooting mode and regular. To further clarify, the problem persists with both troubleshooting and regular modes. The website itself does not matter, as it happens with every website. When re-launching the browser the website works fine, but the issue might come back on a refresh. Furthermore, it might take several reboots to load the website. I have tried half a dozen different things from a clean install of Firefox to using a few recommended tweaks to the config.

How has Firefox helped you maintain your privacy and security online? Whether it's through specific features like Enhanced Tracking Protection or your personal settings, share how Firefox has empowered you to browse the web more safely. How important is online security to you, and what other tools or practices do you use alongside Firefox to protect your data?

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves).

I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created.

What might be the problem and are there any ways to restore my tabs?

I'm experiencing a frustrating issue with my website https://modtrafficrider.com/ when viewed in Mozilla Firefox. Certain elements, like interactive buttons and embedded content, aren’t rendering properly, even though they work fine in other browsers. I've checked the code and can't seem to identify what's causing the problem. Has anyone encountered a similar issue with Firefox, and how did you resolve it? Any insights or suggestions would be really helpful.

Like others here and on the internet, the constantly-returning Firefox desktop shortcut is driving me crazy. I've finally just decided to uninstall Firefox and go with Chrome. Maybe in a year I'll check back and see if this bizarre problem is still plaguing Firefox.

I cannot log into spectrum email for the last 2 weeks and I can log in to my email with edge. need help to see why I cant log in to spectrum email using firefox and duck duck go? using my lap top.

I was registering for a web page & up popped an old deleted email with password. The email was deleted in 2016. I would like that email & any sites I used it for to be deleted from my computer. Microsoft deleted the Hotmail in 2016 so of no use.

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

I am working on deploying Firefox with a GPO and I noticed that a saved password can be easily viewed just by going into the password manager. I found a way to disable the password manager all together, but then you can't save passwords. I am look for a way just to Require device sign in to fill and manage passwords as it says so its not just clicking the eyeball to see the password. I saw this article ( https://support.mozilla.org/en-US/kb/firefox-password-authentification-prompt ) which is how I got the description for this and that seems to be exactly what I want, But I cannot find this setting anywhere in the GPO. Anyone know where it is OR perhaps maybe you could add it?

When I enter to the website it shows the labels of the cities, countries and all the elements on the map, until it finish loading, then everything desappears. So, after two second you have the map empty with the icons and roads but no name of city or any other element in it, it only happens when using Firefox.

This seems to happen sometimes with Firefox Developer 130.0b9 on macOS 14.6.1 —

While holding down ⌘ (cmd) key and clicking a link, such as a Google search result, the link opens in the same window, rather than a new tab. The same goes for private browser windows.

This doesn't seem to happen on all websites (such as this one), so I don't know what the conditions are for opening links in new tabs where it does or does not work. Any insights?

I'm trying to save a username and password. This particular URL of the login screen ends with

.com/onlineportal/Customer-Login

After I save the credentials, Firefox drops everything after .com (a 403 Forbidden URL without the page path) and saves the credentials simply associated with the .com without the page path. The page path is required for login.

Chome saves this correctly, and I hate using chrome, but may have no choice if I can't resolve this.

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?