Showing questions tagged: Show all questions

MY MOZILLA/FIREFOX ACCOUNT

Hi, To who it may concern, a big thank you. I am a longtime Linux Firefox user. I had a secondary password, but somehow it has been deleted. I have changed my primary pas… (read more)

Hi, To who it may concern, a big thank you. I am a longtime Linux Firefox user. I had a secondary password, but somehow it has been deleted. I have changed my primary password and I have full access to Gmail, Youtube and other Google pages. My email address has always been the same for many years. It is recognised by Firefox when I type "My account on Firefox" though I am not allowed to enter another secondary email address.

I am almost 80 and not very computer literate.Kind regards,

Patrick Van Niekerk.

Asked by Patrick Van Niekerk 1 week ago

Last reply by cor-el 1 week ago

Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (read more)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Asked by soles329 4 weeks ago

Last reply by cor-el 1 week ago

Firefox Pinned to Taskbar

I recently pinned Firefox to my Taskbar. When I right click to choose a task to perform (e.g. Open New Private Window), Alson with the list of task choices, there is a l… (read more)

I recently pinned Firefox to my Taskbar. When I right click to choose a task to perform (e.g. Open New Private Window), Alson with the list of task choices, there is a long list with the heading "Frequent" of sites that I have visited. So far, the on;y way i can get rid of the items in Frequent is to right click and "Remove from this list" which is time consuming and annoying. How do I get rid of/stop this list from showing

Asked by kirstikate1 1 week ago

Initial boot up doesn't show shortcuts

Every time I start my computer and click on Firefox it opens with a blank page, so I have to restart my computer and open Firefox again to see all my shortcuts and recent… (read more)

Every time I start my computer and click on Firefox it opens with a blank page, so I have to restart my computer and open Firefox again to see all my shortcuts and recent activity. Very annoying!!

Asked by gordyb2 1 week ago

Editing a local PDF on Windows, save opens a file explorer dialog instead of just saving the original

When editing a local PDF on Windows, the save button and Ctrl+S both open the Windows file explorer save dialog instead of just saving over the original file. The Windows… (read more)

When editing a local PDF on Windows, the save button and Ctrl+S both open the Windows file explorer save dialog instead of just saving over the original file. The Windows file explorer save dialog would be an acceptable extra step, except that the location sometimes defaults to the last place you saved a PDF. So if you opened a new PDF in a new directory and want to save over the original, you have to navigate to the new PDF's directory from the last directory (which can be a hassle if the new directory is many folders deep).

So occasionally when I'm paying a hair less attention I save edits to a PDF in a random folder and my original PDF stays un-edited and I have to hunt down the edited PDF in said random folder and move it to its correct spot manually, which is annoying.

Solutions I'm looking for to smooth out the confusion:

A) Ctrl+S or whatever just overwrites the original file with no dialog. (and down the line, a save-as button mayhaps)

B) Always have the Windows file explorer save dialog open at the PDF's directory location.

The PDF editing is already fantastic, this would make it functionally perfect (for me)!

Asked by thelordofpie 1 week ago

Who switched my search from google to YAHOO.com

Return my search to Google Chrome https://search.yahoo.com/yhs/search?hspart=ata&hsimp=yhs-002&type=type9044149-aal-139990-139991&param1=139990&param2=13… (read more)

Asked by James Laliberte 1 week ago

Access Denied

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from… (read more)

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from accessing their website. Please tell me how to correct the problem.

"You don't have permission to access "http://thegreatcourses.com" on this server.

Thank you.

Asked by rmiller732 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 4 months ago

Answered by Sean Thomas 4 months ago

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (read more)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Asked by karenchang27 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Maintaining login info between tabs

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised … (read more)

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised user) is viewing it then they see all the detail. If anyone else sees it then they only see 'busy' against all the bookings. This has worked fine for years.

On changing to Firefox, though, when the web diary is accessed - even though I am logged in properly - it only shows the 'busy' view. It seems as if it's not maintaining my google login, hence showing the 'incorrect' view.

Is there anything that I can change to make this work properly?

TIA

Asked by Ian Smith 1 week ago

Answered by cor-el 1 week ago

why this site load slow only in Firefox but not in others

I am a web developer and working on speed optimization for a food blog site" Menudale" and I have done all checks for speed of loading but it only shows a slow speed load… (read more)

I am a web developer and working on speed optimization for a food blog site" Menudale" and I have done all checks for speed of loading but it only shows a slow speed loading in Firefox however I have optimized all its food recipes photos and videos including all food content in it but not found mistake.

Asked by David atlass 1 week ago

Plugin not working even with all the required permissions provided

I have created a firefox plugin, whose job is to get the cookie from the server and set it for a particular website. I have plugin with same logic for chrome as well. For… (read more)

I have created a firefox plugin, whose job is to get the cookie from the server and set it for a particular website. I have plugin with same logic for chrome as well. For firefox, I need to sometimes toggle the permissions to make it work, but suddenly the plugin has stopped working. Its not even working even with toggling the permissions, earlier this plugin was working fine. The similar plugin for chrome works perfectly well, and for that I dont need to change or toggle any permissions. I am not able to identify the issue. It would be great if someone could help me with this.

Asked by amenreet sodhi 1 week ago

unable to access new version for uptime robot

Hello, We would like to report on unable to access for the new version. Email : it.services@bestinet.com.my Above email is given that we can only access for the… (read more)

Hello,

We would like to report on unable to access for the new version.

Email : it.services@bestinet.com.my

Above email is given that we can only access for the old version but unable access to new version.

Is the issues relate with the cookies or enhanced tracking protection?

Kindly advise regarding this matter.

Your assistance to remediate this matter is highly regarded and appreciated.

Thank You

Asked by izzati.razali 1 week ago

Account disconnected

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message… (read more)

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message; showing my correct email adress.

Any help greatly appreciated. I used to sync to my mobile, is there a way I can get my data back from maybe there; after I get the account reconnected please?

Asked by Noel Brettoner 1 week ago

enabled extensions cannot be accessed

When I use the puzzle icon to access my extensions, my view is completely different from the images provided in various posts. i do recall the screen shots that were po… (read more)

When I use the puzzle icon to access my extensions, my view is completely different from the images provided in various posts. i do recall the screen shots that were posted as similar to earlier extension management methods used on my previous Firefox. There is no gear to the right of my extensions; i show an enable/disable switch and a 3 dot menu "..." remove/report/manage. I have attempted to reinstall both extensions without success. I have never had problems installing any of my previous extensions, so this has been interesting. firefox esr ?.. Current version is installed.

Why do i have a different extensions page than described, and is there a way to pin my extensions differently?

Asked by alan palmer 1 week ago