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  • Solved

Get profile from old computer to new one

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were… (read more)

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were transferred into one big folder and placed on the Desktop of my new computer. I don't know how to find the right file in the backup and where I need to copy it to on my new computer. I know a while ago I had to recover my passwords, but I forget the steps I went through and it was all on the same computer so slightly different situation although as I recall it was not all that difficult. Any help would be greatly appreciated.

Asked by terriejky 1 week ago

Answered by terriejky 1 day ago

  • Solved

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (read more)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Asked by IanM 1 month ago

Answered by cor-el 2 days ago

  • Solved

How to PERMANENTLY close Bookmarks sidebar panel?

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until… (read more)

As of a few days ago whenever I start Firefox the window appears with the Bookmarks sidebar panel already opened. I click the "X" on the sidebar and it will close - until the next time I start Firefox. If I choose Menu->View->Sidebar->Bookmarks and uncheck it the panel will close - until the next time I start Firefox. No matter how the Bookmarks sidebar is closed, it will always reappear when Firefox is restarted. Even if I switch to some other sidebar, Bookmarks will replace it on startup.

I've searched about:config and found no setting which seems to control sidebar behavior on startup.

I assume this is the result of some recent update. Is there no longer a way to permanently disable the Bookmarks sidebar?

MacOS 12.7.5 Firefox 127.0 (64-bit)

Asked by bertfw 1 month ago

Answered by cor-el 1 month ago

  • Locked

ACCIDENTLY ERASED A LOAD OF FAVORITES

duplicate of /questions/1453751 thread. i WAS BROWSING AND GOING THROUGH SOME OF MY FIREFOX FAVORITES AND I highlighted a FEW (NOT JUST ONE!) and clicked the delete butt… (read more)

duplicate of /questions/1453751 thread.

i WAS BROWSING AND GOING THROUGH SOME OF MY FIREFOX FAVORITES AND I highlighted a FEW (NOT JUST ONE!) and clicked the delete button on accident. Is there any way of getting them back? I havent backed up a copy of them recently eitherr. Now Im all bumbed out!! :-(

Asked by Erin 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Add 2nd Gmail to Firefox Bookmark

How do I add an existing 2nd email account to the Firefox Bookmarks. It keeps reverting to the my family account when I try to add a link to open an existing second emai… (read more)

How do I add an existing 2nd email account to the Firefox Bookmarks. It keeps reverting to the my family account when I try to add a link to open an existing second email address

Asked by dick.schrader11 1 week ago

Answered by cor-el 1 week ago

  • Solved

Lost functionality of shortcuts on default home page

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads… (read more)

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads nowhere and just move search bar.

Asked by chaotixhaotix 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Firefox browser

Hi when saving bookmarks with the key Control+ Shift + D this saves all bookmarks but doesn't save pinned bookmarks, what keys save all bookmarks including the pins? Tha… (read more)

Hi when saving bookmarks with the key Control+ Shift + D this saves all bookmarks but doesn't save pinned bookmarks, what keys save all bookmarks including the pins? Thanks

Asked by Mangekyo Sharringan 1 month ago

Answered by TechHorse 1 month ago

  • Solved

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

SDD Crash - How to port Mozilla Bookmarks sqlite file to new install

I had a crash on my SSD (WIn7 Ultimate) - " Operating system missing" error. I saved the data and want to reinstall Win 7 and import previous Bookmarks data to new instal… (read more)

I had a crash on my SSD (WIn7 Ultimate) - " Operating system missing" error. I saved the data and want to reinstall Win 7 and import previous Bookmarks data to new install of Moziilla Firefox.

I transferred the sqlite file (s88qn337.default) from the previous install (now non working system) to the existing working Firefox directory (C:/Users/My Name/AppData/Roaming/Firefox/Profiles/xxx.default.

I then renamed "default.XXX.old" (the previous install had only one file in the Profile directory - ie s88qn337.default)

When I try to open Mozilla Firefox, with the single file (s88qn337.default) in the Profile directory, I get the error "Can't find user data".

When I then open fresh install of Mozilla Firefox on working SSD (Win 7 Ultimate) and try to Import Bookmarks, the options are only "Import Bookmarks from Explorer" or "Import from html file".

How to resolve this problem, please?

Asked by pjcoomb 1 month ago

Answered by pjcoomb 1 month ago

  • Solved

Bookmarks backing up in json format.

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my… (read more)

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like it used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

Asked by IanStar 1 month ago

Answered by IanStar 1 month ago

  • Solved

FF 127.0 (x64) - Can no longer re-arrange tabs or create bookmarks using drag/drop

I just noticed that I can no longer re-arrange tabs by using drag-n-drop or create bookmarks in my bookmarks bar using drag-n-drop. Is this a new "feature" in 127.0? … (read more)

I just noticed that I can no longer re-arrange tabs by using drag-n-drop or create bookmarks in my bookmarks bar using drag-n-drop. Is this a new "feature" in 127.0?

Asked by Digi421 1 month ago

Answered by cor-el 1 month ago

  • Locked

Bookmarks backing up in json format.

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my… (read more)

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like to used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

Asked by IanStar 1 month ago

Last reply by IanStar 1 month ago

  • Solved

Sidebar unlocatable

Bought a new computer. All my toolbar bookmarks migrated across successfully. Sidebar symbol missing from the menu bar and I couldn't find where these Book Marks were at … (read more)

Bought a new computer. All my toolbar bookmarks migrated across successfully. Sidebar symbol missing from the menu bar and I couldn't find where these Book Marks were at first. But then I right clicked on the menu bar, clicked on Manage Book Marks which opened a Library box and there they were. Does anyone know an easier way to access them please? Any tips gratefully received. Thanks, Bob

Asked by bobofalex 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Random unistall/reinstall lost all my book marks

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed … (read more)

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s).

I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty.

Any chance these were saved somewhere else as well?

126.0.1 (64-bit) on Windows

Thanks

Asked by bsbaixo 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

BOOKMARKS LOST AFTER NEW DOWNLOAD OF WIN 11

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks w… (read more)

My PC froze and had no choice but to reload win 10. After doing so I had the choice to download win 11 for free which I did. When I download Firefox all of my bookmarks were missing. I have tried to follow your instructions to retrieve them i.e. Troubleshooting... Application Basics ... Profile Folder...Open Folder... which opened >>> C:\Users\AppData\Roaming\Mozilla\Firefox\Profiles\42o9xo83.default-release . Sadly, I am not a Teckie and I do not have a clue what the next move is to get my bookmarks back.

Can you please help me to get my bookmarks back. Thank you MM

PS... (I have deleted my username for security)

Asked by Makzy 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox bookmarks folder in endless loop

I wanted to move the Firefox's automatically created bookmark folder "Other Bookmarks" into another folder (called To Sort folder). The folder was moved to the new locati… (read more)

I wanted to move the Firefox's automatically created bookmark folder "Other Bookmarks" into another folder (called To Sort folder). The folder was moved to the new location but it also remained in the "root" bookmarks folder. I tried to get it to be the other way round so that the "to-Sort" folder will be in the Bookmarks folder but- Trying to move it back it created a loop. Now when I go into the Other Bookmarks folder I can see the "To Sort" and it has a folder in it called "Other Bookmarks", which has the repeated same links and again the "To Sort" which has the "Other Bookmarks" which has the "To Sort" --> etc. ad infinitum

HELP

Asked by shirleykhamani 4 months ago

Answered by shirleykhamani 4 months ago

  • Solved

Lost bookmarks after installing Windows

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is … (read more)

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is synchronized), but instead of recovering all my bookmarks I got nothing. Empty bookmark box. What's worse, they were initially available on the mobile device, but they were also deleted there (both from the browser and from the smartphone). Firefox restored history, add-ons, but not bookmarks. Is there any way to recover these bookmarks?

Asked by macadr 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

I am not able to import my bookmarks from HTML though I have exported them in a HTML file

Hey, I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks ha… (read more)

Hey,

I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks have been found, but nothing changes on the bookmarks bar, still showing the "Import bookmarks" bookmark. These are very important bookmarks I would really like to get back, can you help me please ?

Asked by Daphné Lambert 2 months ago

Answered by Daphné Lambert 2 months ago