Downloading files

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed… (read more)

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

Asked by marcelnbp 1 week ago

Last reply by marcelnbp 2 days ago

Sync does not sync passwords

Hi This is the 3rd time I am making this inquiry. I have firefox across multiple macbooks, ipads and iphones. The sync feature is unable to sync/save password across devi… (read more)

Hi This is the 3rd time I am making this inquiry. I have firefox across multiple macbooks, ipads and iphones. The sync feature is unable to sync/save password across devices. If I save a PW on one device, even if I force all the devices Firefox to force sync, nothing shows up on the other devices. Please advise...

Asked by zubair.nizami 2 days ago

Google search simply hangs - clearing History & retry works

Firefox 129.0 (64bit) - Windows 10 (with current updates) Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search fi… (read more)

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

Asked by mike741 2 weeks ago

Last reply by mike741 2 days ago

Login

I get this message trying to sign into a new to me banking site. Wondering if this is something I have to address or is it on the banking site to fix??? We are unable t… (read more)

I get this message trying to sign into a new to me banking site. Wondering if this is something I have to address or is it on the banking site to fix???


We are unable to complete your request.

To log in, you may need to set your Internet browser to accept cookies or go to our website to begin the login process. Please contact us if you need further assistance.

Asked by Frankieb21 2 days ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 weeks ago

Last reply by YetAnotherUser 2 days ago

adress bar doesn't work

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did t… (read more)

The address bar is driving me crazy tbh. I want to search for something from it and it works most of the times but doesn't some other times, and I don't know why. I did try to refresh firefox after you click the helper software to uninstall it, but it still doesn't work all the times, and I also tried this (https://support.mozilla.org/en-US/questions/1337970), yet it still doesn't. I might try to uninstall and install it again but is there anything else I can do if it still doesn't work?

Asked by Hossam Abd-Elghafar 2 weeks ago

Last reply by Hossam Abd-Elghafar 2 days ago

CHHIMI.com and FireFox on PC

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due … (read more)

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due to Trojan". This is an "outbound" type from C:\Program Files\Mozilla Firefox\firefox.exe.

The only info I have been able to find about CHHIMI is that it is a very new website that does not use HTTPS validation. Allegedly has something to do with gaming. The only "gaming" I do is an occasional bout with an on-board (not on-line) Solitare.

So, the fundamental question I have is why is FireFox routing to CHHIMI.com and how do I stop it?

Asked by jal64 2 days ago

Last reply by jal64 2 days ago

Updating to latest Firefox

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 … (read more)

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 maxVersion<129.0.1 NOW, I CANNOT OPEN FIREFOX AT ALL and have no access to the bookmarks, anything having to do with FIREFOX Windows 10

Please help ! TIA

Asked by Marilyn Foster 2 days ago

Last reply by Marilyn Foster 2 days ago

Strange login behaviour

Since a week ago, I cannot log into my accounts on Hostgator and Wise. The Hostgator is somehow compromised, likely thanks to the Firefox errors, and mu account ID does … (read more)

Since a week ago, I cannot log into my accounts on Hostgator and Wise. The Hostgator is somehow compromised, likely thanks to the Firefox errors, and mu account ID does not exist, while my email account does (not the same). The result is that I cannot login on Chrome or Edge either. They are working on it. For Wise, it is very very strange. I can login with no problem on Edge and on Chrome. But on Firefox, after I put in my email and password and click LOGIN, nothing happens. Any ideas anyone?

Asked by gena4 2 days ago

Firefox downloads weird empty HTML file

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4 Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still r… (read more)

I am running Firefox 129.0.2 (64-bit) on Ubuntu 20.04.4

Recently, I have been browsing a StackExchange site and hit the back button of the browser several times (still remaining on StackExchange). I then realized that upon the last button click, Firefox downloaded a weird HTML file called something like ha71ksd.htm. The file was empty (0KB) and when uploading it to VirusTotal it showed me a completely different file there (probably since the hash of an empty file is always the same).

In any case, I am a bit worried that I might have been infected by a virus. Therefore, I'd like to at least reproduce what happened. I read in different places that it might have something to do with a wrong MIME type reported by a server prompting Firefox to download instead of displaying a file. But Stackoverflow having such a misconfiguration is also strange. I know that a 0KB file cannot contain anything malicious but the whole incident seemed highly suspicious and I need to find out what happened.

Any help or tips are appreciated!

Asked by nimrare 2 days ago

I put in web address and password for a bank and it just comes back to the log-in page

I put in a web address and password for a bank and hit enter - it doesn't go through and comes back to the log-in page It was working. I don't know what happened … (read more)

I put in a web address and password for a bank and hit enter - it doesn't go through and comes back to the log-in page It was working. I don't know what happened

Asked by daculp 2 days ago

Deleting History without Messing Up Syncing

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox … (read more)

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox account on both of them for convenience, however, I don't want the things from my personal laptop (ex. social media) to show up as recommended when I search for things in a tab on my work laptop. I already turned off the related sync settings, but I think since I synced my history before I turned them off, the websites from my main laptop are still showing up. My main question is- would I be able to clear my history on my work laptop without deleting the cookies/usage information from my main laptop (as I know this would log me out)? Or is my best bet to make a different FireFox account for my work laptop?

Thanks!

Asked by a.colettemanno 2 days ago

Change Tooltip Background/Text Colors in Firefox and Thunderbird

I've been able to change some of the Tooltips in my Firefox, but there are still that I can't edit. I've not been successful on Thunderbird at all. Using this in my Firef… (read more)

I've been able to change some of the Tooltips in my Firefox, but there are still that I can't edit. I've not been successful on Thunderbird at all. Using this in my Firefox's `userCrome.css`:

` tooltip {

   padding:          .5rem 1rem !important;
   color:            var(--light0) !important;
   background-color: var(--dark0) !important;
   border-color:     var(--neutral-orange) !important;
 }

` The "Show your Bookmark", "Open a new Tab", "Back/Forward", "Reload", all of my bookmark websites work. The "Home", "Open application Menu" and "Extensions" still show a black bg w/white text. Switching to a light theme shows the white bg w/black text, so it's a theme issue and not a Operating System (Win 10) thing.

I can't seem to get any of my custom Tooltip colors to show up in Thunderbird.

Any help would be appreciated!

Asked by Mike Matenkosky 4 days ago

Last reply by Mike Matenkosky 2 days ago

2nd time FF disabled

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough H… (read more)

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough HP Wolf Security scan and nothing comes up. What gives?

Asked by kp400sf 2 days ago

Firefox seems to be broken!

Hi there, I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious. I running Windows 10, fully updated, on a laptop. I h… (read more)

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Asked by derekalan999 1 week ago

Last reply by derekalan999 2 days ago