importing old ecrypted key4 and logins.json

Had to complete reset my PC after a bad hardware issue, everything completely wiped but I managed to get the older key4 and logins.json folders, unfortnately their encryp… (read more)

Had to complete reset my PC after a bad hardware issue, everything completely wiped but I managed to get the older key4 and logins.json folders, unfortnately their encrypted... Is there anyway to sync them back up? So I can import all the passwords back onto my profile.

Asked by robcooltikk 26 minutes ago

Primary password reset

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the pas… (read more)

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the passwords stored on the Sync server, or maybe just the key4.db and logins.json folders on the computer being reset? I will not do a reset if the Sync'ed passwords could be affected, I'll just look them up on my phone. Thanks for your help!

Asked by rbrown7 14 hours ago

Last reply by TyDraniu 58 minutes ago

SARVER DOWN HA KY

Secure Connection Failed An error occurred during a connection to e-receipt.bihar.gov.in. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are… (read more)

Secure Connection Failed

An error occurred during a connection to e-receipt.bihar.gov.in. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by rahul kumar sharma 6 hours ago

Last reply by Paul 1 hour ago

Secure Connection Failed happening with Newsmax and my internet banking

Hello, the Secure Connection Failed started up after one of your recent updates. It is affecting News Max and my banks internet banking software. Both sites work fine i… (read more)

Hello, the Secure Connection Failed started up after one of your recent updates. It is affecting News Max and my banks internet banking software. Both sites work fine in MS Edge. The fix I read on your site said to try this: "In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.

   Click I'll be careful, I promise! to continue to the about:config page.
   copy the next security.ssl.enable_ocsp_stapling and paste it in the search field
   double-click on it to make it false
   close the page, exit firefox and restart it. "

Doesn't work for me. What else can I try?

Take care, Doug

Asked by thisstinks 4 hours ago

Last reply by Paul 1 hour ago

Firefox will not play video on Linux

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Versio… (read more)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Asked by rhimb0h 12 hours ago

Last reply by cor-el 2 hours ago

importing Safari "favorites" to Firefox

Hello, I am hoping to escape the Apple + Google search world and am trying out Firefox, which I used to use many years ago. How do I / Can I show my Safari "Favorites" o… (read more)

Hello, I am hoping to escape the Apple + Google search world and am trying out Firefox, which I used to use many years ago.

How do I / Can I show my Safari "Favorites" on the homepage of Firefox? A simple, obvious question, but I have not found an answer in your files.

Thank you,

Cynthia Whitehead

Asked by Juris Translations 4 hours ago

Last reply by cor-el 2 hours ago

I can no longer enter a query in the search bar.

Up until the last couple days I have been able, for years, to enter a search query in the search bar. It no longer works, but the bar is still there. Will this be fixe… (read more)

Up until the last couple days I have been able, for years, to enter a search query in the search bar. It no longer works, but the bar is still there.

Will this be fixed? Kind of a deal breaker for me. I have this functionality with other browsers.

Asked by mcloughlinbill6 4 hours ago

Last reply by cor-el 3 hours ago

My Roboform add-on is not working

My RoboForm Mozilla add-on stopped working and I tried to uninstall then reinstall the app. When I try to reinstall the extension, the following pop-up occurs: RoboForm S… (read more)

My RoboForm Mozilla add-on stopped working and I tried to uninstall then reinstall the app. When I try to reinstall the extension, the following pop-up occurs: RoboForm Start Page has detected RoboForm browser extension but cannot connect with it. Please update RoboForm browser extension. How do I update the RoboForm browser extension? Thanks for any help you can provide to resolve this issue.

Asked by lawgersh 13 hours ago

Last reply by MarkRH 3 hours ago

Rumble ?

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventu… (read more)

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventually) audio but not video - it hangs up on the thumbnail. If I refresh about a thousand times the video will play. I thought this was a Rumble issue, but the site is smooth and problem-free on Chrome. I love using Firefox! Is there a setting I need to change, or is there an update Firefox could do? Thanks!

Asked by robynramm 11 hours ago

Last reply by jonzn4SUSE 7 hours ago

Websites Saying "Access Denied"

When I enter a site like Sephora, Menards, Ulta, and Target I either automatically get an Access Denied error or get one when I try to navigate from the home page. These … (read more)

When I enter a site like Sephora, Menards, Ulta, and Target I either automatically get an Access Denied error or get one when I try to navigate from the home page. These websites also either won't let me log in to an account or will immediately kick me out of my account after logging in. I've tried everything I could find online and nothing has helped. I am on the latest Firefox software.

Here is an example of the error message: Access Denied You don't have permission to access "http://www.sephora.com/shop/makeup-cosmetics" on this server.

Reference #18.460dc17.1724630066.2ccd664f

https://errors.edgesuite.net/18.460dc17.1724630066.2ccd664f

Asked by rachelehleech 8 hours ago

Last reply by cor-el 4 hours ago

unable to change password

Hi there for 3 weeks I have been attempting to change my password. First Issue I login go to setting, change password, add old one, create new one and save. Logout of bro… (read more)

Hi there for 3 weeks I have been attempting to change my password. First Issue I login go to setting, change password, add old one, create new one and save. Logout of browser and restart, attempt to login using new password but no success. Use old password successful.

Second Issue Firefox is preventing the login to some of my systems by showing and invalid capture response.

URGENT PLEASE ASSIST

Asked by Digital World Coaching 5 hours ago

Last reply by cor-el 4 hours ago

how to add short-cut to home page?

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it … (read more)

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it to be found in "Customize Tools"

Macbook Air, M1 — 12.6.8 Firefox 129.0.2

Asked by wbps 11 hours ago

Last reply by cor-el 5 hours ago

floating transparent block

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking … (read more)

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

Asked by lxscheff 15 hours ago

Last reply by cor-el 7 hours ago