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white bar at the top of my screen blocking the tool bar

Today, a white bar about 1 inch wide is at the top of my screen blocking the tool bar and access to other info. How do i remove it? I have restarted my computer and clo… (read more)

Today, a white bar about 1 inch wide is at the top of my screen blocking the tool bar and access to other info. How do i remove it?

I have restarted my computer and closed the browser. Still there.

Michael

Asked by michael709 4 days ago

Last reply by cor-el 4 days ago

My Windows

While scrolling around I saw something that said Firefox thinks I'm operating under 'Windows 10. NOT TRUE'. I've had Windows 11 for a while now. Does it make any differen… (read more)

While scrolling around I saw something that said Firefox thinks I'm operating under 'Windows 10. NOT TRUE'. I've had Windows 11 for a while now. Does it make any difference? Russ Marshall

Asked by southfork40 4 days ago

Last reply by cor-el 4 days ago

My computer (Firefox) changed and I don't know what happened!

My screen went black this morning and I couldn't get the screen to reappear. I turned the power off, then waited a minute or two before turning it back on. My usual scr… (read more)

My screen went black this morning and I couldn't get the screen to reappear. I turned the power off, then waited a minute or two before turning it back on. My usual screen with all the apps was gone and replaced by a generic "windows" screen. I had to re-enter all kinds of information and I'm finally able to see my bookmarks, but all of my documents and pictures stored on my computer are completely gone. Did Mozilla/Firefox perform an update? And if so, how do I get back to my personalized screen - and more importantly my stored documents and pictures?!!

Asked by langehead 4 days ago

Last reply by thepillenwerfer 4 days ago

Secure connection failed, unusual payment activity

I cannot connect to Amazon site, says unusual payment activity, secure connection failed, and the name Stanford Health Care, that I have never heard of and have no connec… (read more)

I cannot connect to Amazon site, says unusual payment activity, secure connection failed, and the name Stanford Health Care, that I have never heard of and have no connection to them. I need to have this corrected. Please reply. Rosalie Koire, roko8@att.net.

Asked by rokosplace 4 days ago

Microphone does not work on Firefox, but works everywhere else.

Hello, My microphone has recently stopped working on Firefox, and Firefox only. It works in Chrome, Edge, and Opera. I have tried reinstalling Firefox (and testing the… (read more)

Hello,

My microphone has recently stopped working on Firefox, and Firefox only.

It works in Chrome, Edge, and Opera.

I have tried reinstalling Firefox (and testing the mic with a clean install), reinstalling all of my audio drivers, and even changing the frequency of my Windows sound to a lower one. Nothing has worked.

My laptop is a Lenovo Slim Pro 9i (if it matters) and my microphone is an Intel Smart Array.

I have completely run out of ideas, so anything will help at this point.

Asked by Ish Patel 4 days ago

Last reply by Ish Patel 4 days ago

Lockwise

Is it still possible to sing into Lockwise on my iPhone? Have attempted using two different Firefox accounts without a completed connection. After entering password the G… (read more)

Is it still possible to sing into Lockwise on my iPhone? Have attempted using two different Firefox accounts without a completed connection. After entering password the Get Started page returns asking for login

Asked by Pilgrim 4 days ago

Firefox

Bad Request Since your last update I can no longer check my emails on the orange.fr website. The following message is displayed:- Your browser sent a request that this se… (read more)

Bad Request Since your last update I can no longer check my emails on the orange.fr website. The following message is displayed:- Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by joss.ag 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Accès à tout site Internet par le moteur de recherche google

Impossible d'accéder à Internet par GoogIe Message d'erreur :" Échec de la connexion sécurisée Une erreur est survenue pendant une connexion à www.google.fr. PR_CON… (read more)

Impossible d'accéder à Internet par GoogIe Message d'erreur :" Échec de la connexion sécurisée Une erreur est survenue pendant une connexion à www.google.fr. PR_CONNECT_RESET_ERROR Code d’erreur : PR_CONNECT_RESET_ERROR La page que vous essayez de consulter ne peut pas être affichée car l’authenticité des données reçues ne peut être vérifiée." Cela fonctionne avec Edge. J'ai désactivé Kaspersky. Même échec.

Asked by john.la-gambille 4 days ago

  • Solved

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (read more)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Asked by opsec789 4 weeks ago

Answered by opsec789 3 weeks ago

Firefox Update logs out of Mozilla Account

When my Firefox browser updated to version 129 I was signed out of my Mozilla account. Is this something that I can expect with each update? Or are there certain update… (read more)

When my Firefox browser updated to version 129 I was signed out of my Mozilla account. Is this something that I can expect with each update? Or are there certain updates that may require sign back in to sync data? Is there a setting to prevent the Mozilla account sign out when updating the browser?

Asked by bigboypete 5 days ago

rightdailyfeed.com how to get rid of this POS?

This morning, for the first time, I closed my Firefox browser and a whole new page showed up, mostly advertising from rightdailyfeed.com -- I didn't request this and I do… (read more)

This morning, for the first time, I closed my Firefox browser and a whole new page showed up, mostly advertising from rightdailyfeed.com -- I didn't request this and I don't want to see it again. Did Firefox impose this content on me without asking my permission? The site I had been using was https://news.google.com/topstories; did they do this to me? How do I prevent another such intrusion of such garbage?

Asked by Anan 5 days ago

Audible.co.uk on browser won't display the help page and samples in searches.

I'd like to be able to see the help page on audible in desktop browser and see if there is a problem with the audio sample players in firefox browser. I can still listen … (read more)

I'd like to be able to see the help page on audible in desktop browser and see if there is a problem with the audio sample players in firefox browser. I can still listen to the samples from my wish list but not in a general search. I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

Asked by up656196 5 days ago

Parts of email messages are invisible

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message… (read more)

My email application is zmailcloud.com from Cloudiance. It has worked fine for me for years using Firefox. However, in the last week or so, when I open an email message, I cannot see anything but empty "From"and To" fields. Nothing is in the body of the message, either (see attached screenshot). But, if I open a reply or forward message, everything in the original message appears normal (see other screenshot). This problem does not occur using Micrsoft Edge, only Firefox. Anyone have any suggestions???

Asked by howe1 1 week ago

Last reply by howe1 5 days ago

Google Translate acting strangely via Firefox, OK when accessed via Chrome

Until a few days ago (circa 8/8/24 ?) Google Translate worked perfectly via Firefox browser. The same Google Translate session could be left open all day and used f… (read more)

Until a few days ago (circa 8/8/24 ?) Google Translate worked perfectly via Firefox browser.

The same Google Translate session could be left open all day and used for multiple translations, reversing translation direction, copy/pasting into the 'source' language box or typing directly into the source language box ... whatever ... it all worked fine.

Now? I open a Google Translate in a new tab (usually English-> Thai or Thai -> English)

The FIRST translation works fine!

Any subsequent change to the same tab produces a 'Translation error' or sometimes the translation just hangs. Closing that tab and opening a new tab for Google Translate (and copy/pasting same text into it) works fine first time, but then fails on any subsequent change in exactly the same way!

Opening Google Translate in a Chrome window right next to Firefox and pasting exactly the same text into it works perfectly and the Chrome window works perfectly all day.

Looks like my Firefox version 129.0 has been stable for a while.

Is it possible Google changed something recently that now makes it difficult for Firefox to play with it?

Asked by pdtokyo 5 days ago