All Products Community Forum

Hi, ubuntu 22.04 thunderbird 115.5.0 (64-bit), firefox firefox-120.0.r20231129155202-x86_64.AppImage. Just replaced snap-firefox with appimage and now links in emails don't work. New firefox window opens but no url is loaded. I would expect the link would open in a new tab in the already open firefox. New firefox picked up all the old config files after a bit of editing.

Thanks Jim

Hey,

I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log in to Youtube, and had never occurred before. When I did that login, the tab crashed, and I have been unable to access the website since (100% crash rate).

Basic details: The website does not visually load at all. However, the URL bar icons for the website do briefly appear prior to tab crash. (Autoplay button, etc). The crash is never reported in about:crashes.

I've tried the following tests, unsuccessfully: - Logging out of all Google accounts separately - Disabling all extensions - Transferring all of my data to a new computer - Reinstalling Firefox - Rebooting Firefox in troubleshooting mode

This problem does not occur on my Windows machine but occurred on my previous intel-based Mac and now on my current Apple Silicon Mac.

The only success I have had is in creating an entirely new Firefox profile. However, I would prefer to fix the issue, as I assume that porting all my settings to the new profile would... also probably bring the bug along.

Thanks for reading & any advice is appreciated.

When I try to open Facebook, NJ.Com and Shopmyexchange.com I get the error message "Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR". I have tried the instructions on your support page but that didn't help. I can get into other web pages with no problem and can get into the 3 web sites using another browser.

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on another computer with FireFox and it worked just fine. Verified that it was the same version and it is. Tried accessing the same site using Google and once again, it connected just fine. But somehow, since I updated the browser on this computer, it will not connect.

I had the IT rep try it on their computer and it connected. So something has happened with the update I made yesterday. Help, please!

I had a laptop Windows 7 laptop that fried itself, a puff of grey smoke came out of the air vent on the side of the laptop and now I have a Windows 10 Pro laptop. I saved the file "Old Firefox Data". Were do I insert these two files (folders) in Firefox to restore it back to it's condition before the new laptop?

Old Firefox Data 41n7x9r4.default-release-1679350213712 eer77r96.default-release

Thanks, Richard Germain

Hello, when I open the Firefox browser from my taskbar it does not open as a full browser page as Image 3.

I have to click on the full-screen icon twice to get it open in full screen as in Image 4.

Please can you help?

Is there a setting or add-on for firefox (Windows) that will block tracking pixels? My email client hi-lites when present and as I understand they are incorporated within images so I dont down load attached images to reduce them. On their pro version they allow blocking of these pixels. Unlike cookies there doesn't seem to be an option on reception to opt out. I'm not fully clear what harm they do or whether they are session use only and delete on power off. I would rather not recieve them atall. Companies when challenged smokescreen and refer to cookies rather than pixels or bang on about their companys integrity.

Thanks for your help

they disappeared one day and have not returned. Finally uninstalled fir fox and nothing came back the new homepage and bookmark arrangement is inadequate. How do I get the old one back?

Well, basically that. On normal browse ( no incognito ) tabs will re open if I re-launch firefox, even with the "Open previous windows and tabs" option off.

Am I missing something or is it normal ?

thanx

As Firefox was acting up I was going to uninstall and reinstall. It was suggested that I "refresh" it instead. Following that "refresh" my tabs bar is missing. How do I get it back? Also now the address bar is below the bookmarks bar. I can live with that but I need the tabs bar. FFOX 120.0.1 on Windows 11

When I try to use firefox, the pages won't load. If I turn off my VPN, everything works like it should. I've been using Firefox and using the VPN for years, so this is a new problem, I think less than a week old. How can I use firefox with my VPN? Thank you, Steve

Hello,

After FireFox 80, the shortcut key of "Copy Link" and "Copy Email Address" was changed to L from A. This is really inconvenient for most right-hand users..

a> I posted a link 2 years ago below. But it is not working in the latest Firefox 120 under Windows 10. https://support.mozilla.org/en-US/questions/1333526

b> I believe a lot of users are looking for this answer like this one below. https://support.mozilla.org/bm/questions/1334749

c> Yes, thanks to this add-on which will add an extra link with shortcut key A, but it shows 2 duplicated links. https://addons.mozilla.org/en-US/firefox/addon/copy-link-address-a/

Anyone know how to change the L to A natively? I prefer the same way as a>, or post an add-on like c> but to change existing L to A, not add an extra link.

Thank you so much! Brian

After i click on hyperlink and chose by default to open with Mozilla, nothing happen. I try in Options too, nothing I uninstall Chrome browser still same!!!

When there was chrome as option it will open with chrome, but i want to use only 1 browser

Hello fellow Firefox users, I sadly cannot use my Firefox (120.0.1, 64 bits, Windows 10) anymore as it is too slow to show a webpage... It's so slow, that I initially thought that I have no internet connexion at all on Firefox.

Can anyone help me figuring why my Firefox profile is so slow ?

Long story short:

- Until 2023-12-05, my Firefox was working normally.

 My parameters were "No HTTPS everywhere" and "No DNS over HTTPS (DoH)".

- On 2023-12-05, I was connected to an entreprise DNS (Mangling DNS).

 I cannot acces some website because of their local policy, so I changed my DNS parameters.
 I choose to use DoH with Cloudflare instead of the given DNS.
 Internet worked perfectly.

- On 2023-12-06 and 2023-12-07, same parameters, Internet worked perfectly on another network. - Since 2023-12-08, Internet is very slow. It need about 1.5 minute to get start.duckduckgo.com loading on any network.

 I thought it will not load at all (timeout ?).
 Others webrowsers (e.g. : Microsoft Edge) are correctly working.
 The "ping google.com" command is working normaly on windows with 2ms delay.
 The DNS on windows "Get-DnsClientServerAddress" are the normal DNS of the router.
 Even with reverting the DoH parameter to off, I do not get back my web browsing speed.

Troubleshooting :

- It's slow with "DoH and Cloudflare" activated.

 It's slow on my home network.
 It's slow on a public network.
 It's slow on another private network.
 https://www.dnsleaktest.com gives me a list of Cloudflare DNS (IPv4) near me, different from the DNS (IPv6) used by Windows 10.
 Meanwhile, Microsoft Edge, ping and wget/curl are working normally (i.e. no delay).
 Noticably, Microsfot Edge use by default according to https://www.dnsleaktest.com the same Cloudflare DNS.

- It's slow with "DoH and Cloudflare" NOT activated.

 It's slow on my home network.
 It's slow on a public network.
 It's slow on another private network.
 https://www.dnsleaktest.com gives me one DNS from my ISP (IPv4), same value as the DNS (IPv4) used by Windows 10.
 Meanwhile, Microsoft Edge, ping and wget/curl are working normally (i.e. no delay).
 Noticably, Microsfot Edge use by default according to https://www.dnsleaktest.com the Cloudflare DNS.

- In about:crashes there is not relevent crash (only old crash).

- I have not changed any about:config parameters in the 2023-12-05 to today (2023-12-12) period.

- I have run mozregression GUI with no problem.

 The program oppened succesfully start.duckduckgo.com .
 This website was choosen as it is an allowed website on every DNS.
 Firefox nightly (mozilla-central) 2023-06-02 : good
 Firefox nightly (mozilla-central) 2023-09-03 : good
 Firefox nightly (mozilla-central) 2023-10-20 : good
 Firefox nightly (mozilla-central) 2023-11-12 : good
 Firefox nightly (mozilla-central) 2023-11-24 : good
 Firefox nightly (mozilla-central) 2023-11-30 : good
 Firefox nightly (mozilla-central) 2023-12-03 : good, show a message saying more or less "Nightly started with no extension"
 Firefox nightly (mozilla-central) 2023-12-04 : good
 Firefox nightly (mozilla-central) 775ade8b :   good
 Firefox nightly (autoland) 87d12c4b :          good
 Firefox nightly (autoland) ba8757a7 :          good

- Firefox 120.0.1 is saying that it is up-to-date.

 And as of today, it is.

- I do have some extensions (12 activated) on my Firefox, so I try without extension.

 It worked but I do not understand why!
 * New profile. Using "firefox.exe -profile" I created another clean profile to see.
                It worked.
                According to https://www.dnsleaktest.com, my new empty profile uses both Cloudflare DNS (IPv4) and the router DNS from the ISP.
                Adding one-by-one most of extensions (6 now) to this new profile do not break yet my Firefox speed.
 * Safe Mode. Using "firefox.exe -safe-mode" I have started my corrupt profile without extension, JIT, etc...
              It worked.
              According to https://www.dnsleaktest.com, it uses only the router DNS (IPv4).

- I can send some result from about:support if needed, but it kills privacy...

Conclusion :

I do not understand why my main Firefox profile is not working correctly. I do not see strange things when troubleshooting. Nothing makes sense.

May someone help me figuring out?

Regards, eliotlencelot.

Hi,

I'd like to be able to translate Czech with Firefox Translation but the language is not available to install/download in settings.

On the below page it lists Czech as supported and on the original addon page too:

https://support.mozilla.org/en-US/kb/website-translation

https://addons.mozilla.org/en-US/firefox/addon/firefox-translations/

When I upload an image with Firefox, it typically shows a red tint. I've seen similar reports from decades ago so I disabled `gfx.color_management.mode` in `about:config`, but that didn't help, even after restarting the browser and the computer. I disabled a couple of related settings, but that also didn't help. What else could I try?

I've tried almost EVERYTHING offered to enable restore the "open previous windows and tabs" function ... to no avail. Very frustrating since I usually leave important tabs open for work. HELP!