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  • Archived

I screwed up my profile and now websites won't load

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it. It suggested this command: echo 'user_pref("lightweight… (read more)

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it.

It suggested this command:

echo 'user_pref("lightweightThemes.selectedThemeID", "firefox-compact-light@mozilla.org");' | jq -s '.[0]' > ~/.mozilla/firefox/*.default-release/prefs.js

Which resulted in the following error:

jq: parse error: Invalid numeric literal at line 1, column 11

When I opened mozilla, my profile was reset, and websites won't load (except this one!). They just hang there loading forever. My internet is fine, chromium works perfectly.

So how do I fix this and is there a way I can recover my profile? (Yes I know I should've made backups)

Asked by beethovenopus111 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (read more)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Asked by new_aged2perfection 9 months ago

Answered by new_aged2perfection 9 months ago

  • Archived

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (read more)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Asked by vintageseabee 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

Flightradar24.com issue.

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft... Using brave browser no problems. windows 10 laptop with windows security all upda… (read more)

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft...

Using brave browser no problems.

windows 10 laptop with windows security all updated.

Asked by Shortcircuit44 9 months ago

Answered by cor-el 9 months ago

  • Archived

Panoramic photos work in mbile app, but not on desktop.

I upload three iPhone photos to a Facebook album today, limiting the audience to me only. One was a panoramic photo, the other two were regular pics. When I shared the al… (read more)

I upload three iPhone photos to a Facebook album today, limiting the audience to me only. One was a panoramic photo, the other two were regular pics. When I shared the album as a public post, the pano photo got converted to a static picture, cropped to show only the center section.

Next I tried uploading the pano photo by itself to FB. It was displayed as an ultrawide (vertically short), static photo, and would not perform as I remembered pano photos doing in the past. Later, I tried again in FFx on iPhone, clicked on the photo to display it and again to enlarge it and this time the pano worked but with very poor resolution.

In desktop Ffx the phooto in the same post displays only as an ultrawide static photo.

Am I expecting too much, or is something wrong in Firefox? Thanks.

MacBook Pro OS Sonoma v 14.1; FFx v 119.0.1.

Asked by Harvey Kabaker 9 months ago

Last reply by Harvey Kabaker 9 months ago

  • Archived

tab crashes

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any su… (read more)

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any suggestions?

Asked by Raymond Frey 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Microsoft 365 online will not load pages correctly

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was res… (read more)

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Asked by storres1 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Firefox pages do not load properly

Hello, I have reinstalled fresh firefox for like the 5th time now. It continues to not load web site pages completely. One other example, I log in to yahoo mail the pa… (read more)

Hello,

I have reinstalled fresh firefox for like the 5th time now. It continues to not load web site pages completely. One other example, I log in to yahoo mail the page loads. I then click on the mail icon to go to the mail and NOTHING happens.

This is getting old. It only happens with firefox and not MS Edge.

Asked by moochka 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

FIDO key/WebAuthn broken

Hello all! Recently my FIDO keys stopped working with Firefox. I'm running Firefox 119.0.1 on Windows 11 Pro (48GB RAM, Ryzen 3900X, RTX 2060) and it's happened for multi… (read more)

Hello all! Recently my FIDO keys stopped working with Firefox. I'm running Firefox 119.0.1 on Windows 11 Pro (48GB RAM, Ryzen 3900X, RTX 2060) and it's happened for multiple sites, including Duo security and WebAuthn.io. Though I have been using my hardware keys for quite a while, I had never seen that dialogue before the past day or two ("touch your security key to begin with [X site]") and I have not had (and still do not have) similar issues when using the Brave browser (1.60.114). Typically, It would ask me to select among the verification options (using my phone, using a dedicated hardware key, or a QR code) that Windows knows, then I would be asked to insert and tap my key, but that doesn't seem to be happening anymore.

Asked by kelvinnkat 9 months ago

Last reply by kelvinnkat 9 months ago

  • Archived

Crashing constatly when in GMAIL or other logged in sites.

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a … (read more)

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a little longer but still crashed. Crash IDs in attached image.

Asked by Mikey 9 months ago

Last reply by cor-el 9 months ago

  • Archived

I can't sign into my online bank account from Firefox; and I can't watch YouTube.

I can't access my online account from Firefox. I get the following message: Our online banking system is currently unavailable. Please try again later. We're sorry for t… (read more)

I can't access my online account from Firefox. I get the following message:

Our online banking system is currently unavailable. Please try again later. We're sorry for the inconvenience.

I can't watch YouTube videos because it says I'm using ad blockers (I disabled the ad blockers in Firefox that I didn't know had been activated, but it still won't let me watch anything but my channel.)

I can access my online account from Safari with no problems or messages.

Thank you for your help.

Asked by Beki 9 months ago

Last reply by Terry 9 months ago

  • Solved
  • Archived

No review checker on one of my accounts

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal prof… (read more)

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal profile, it's not showing up at all; no icon, no prompt, it's like it doesn't exist for that profile. I've restarted both profiles, and it still isn't showing up.

I'd prefer to do my shopping on my personal profile, and not my work profile. Any ideas why it's not working on one?

Asked by PhaedraFlux 9 months ago

Answered by cor-el 9 months ago

  • Archived

In Manage Data My Storage is Missing - Blank!

I have been a FF fan for almost 20 years and this is the first time sucn a phenomenon has happened. Inside Manage Cookies and Data my Storage is blank nothing is showing … (read more)

I have been a FF fan for almost 20 years and this is the first time sucn a phenomenon has happened. Inside Manage Cookies and Data my Storage is blank nothing is showing and yet the sites I visited are listed as well as the cookies. I have cleared everything hoping to start over would resolve this. My husband has a separate profile on our desktop computer with Windows 10 We have the same setting and yet he is not experiencing this at all. At the end of a session which is usually 1.5 hours I delete the sites that are taking up storage in the MB numbers but for the last 3 days the sites are listed again as are the cookies but under storage nothing? I have attached a screenshot there is not much there because my husband deleted all data but imagine my surprise after 1.5 hours to see all the web sites i visited listed the cookies too an zero storage? I tried to troubleshoot this but could not find anything about it on the Internet. I sincerely hope you can resolve the issue. And yes I have most recent version of FF Thank you in advance. Sincerely, Jamie Dorfman

Asked by Jamie Dorfman 9 months ago

Last reply by Jamie Dorfman 9 months ago

  • Archived

Stop suggestions on email, city, and other entry lines

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill select… (read more)

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill selections in security and privacy and it still offers suggestions. I don't want any suggestions AT ALL.

Asked by kcrandell 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Mac v119 Move Red, Yellow and Green Window Buttons

i had to reinstall my mac software and one thing got moved on me in my usechrome file i dont know how to use pastebin here is a link to the file https://www.mediafire.c… (read more)

i had to reinstall my mac software and one thing got moved on me in my usechrome file

i dont know how to use pastebin here is a link to the file

https://www.mediafire.com/file/1r15bzcbdk9n6zx/userChrome.css.zip/file

Asked by tunescool 9 months ago

Last reply by tunescool 9 months ago

  • Archived

Window Automatically Resizing Itself

Every so often when I launch Firefox on Windows, the browser's window automatically resizes itself to fill the screen above the taskbar like the maximize button does, exc… (read more)

Every so often when I launch Firefox on Windows, the browser's window automatically resizes itself to fill the screen above the taskbar like the maximize button does, except it's not in that state.

I can resize it, but since this is a consistent and annoying problem I thought I'd ask for help since I haven't been able to fix this on my own.

Asked by DK 9 months ago

Last reply by DK 9 months ago

  • Archived

Blocking Youtube Ads

Dear Friends, Trust all is well... PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished. Many of the extension are not … (read more)

Dear Friends,

Trust all is well...

PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished.

Many of the extension are not safe even dangerous to use.

Thank You!

Best, Ralph

Asked by felix85 9 months ago

Last reply by cor-el 9 months ago

  • Archived

windows 10 all tags have disappeared from "All history"

I don't know if this is a firefox or windows issue. A few weeks ago my tag line disappeared from the History>All History page. The column is available but every single… (read more)

I don't know if this is a firefox or windows issue. A few weeks ago my tag line disappeared from the History>All History page. The column is available but every single page I tagged no longer has anything written in the column. I used sort by tag to keep pages I use often instead of hunting through hundreds of booked mark sites. Don't know what happened, the sites are still there but in my history but I need to be able to sort by tag. Is there a way to get the tag line back?

Asked by colemyst 9 months ago

Last reply by colemyst 9 months ago