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  • Archived

thunderbird

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archivin… (read more)

I'm a newbe Thunderbird user making the transition from Outlook which I've used for years but recently discovered is too compromising especially when it comes to archiving. Have been using Mozilla for years on a Surface laptop (windows 11), Cyberpower desktop (windows 10), and Android Note 20. I've downloaded Thunderbird and it is working fine. Where can I find user training videos for Thundbird, especially archiving? Are there other ways besides on-line gifting in which I can contribute to the research that makes Mozilla and Thunderbird possible? Thank you.

Asked by Baker Rawlings 9 months ago

Last reply by david 9 months ago

  • Archived

Firefox Default Browser Agent

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified e… (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

Asked by mokry9999 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Different color when uploading the photo

When I upload the photos using Mozilla they becomes less saturated. The browser changes the color of the photos itself because when you download the photo back to a compu… (read more)

When I upload the photos using Mozilla they becomes less saturated. The browser changes the color of the photos itself because when you download the photo back to a computer and compare it with original one in the photo viewer, the difference is noticeable. After some research, I found advice to use the gfx.color_management.mode set to 0, it helped, but the photos after upload looks over-saturated, but only in Mozilla. In other words, the photos after upload looks over-saturated in Mozilla (the way the browser displays them) but the browser does not change the color of the photo itself as it was before, because there are no any difference if compare with originals after download to a pc. I attached an example, but did changes in the third photo on purpose just for reference, because as I said earlier, the colors of this photo are displayed normally in all other programs except Mozzila, I just wanted to show how it looks in Mozzila.

Asked by Olejeek 9 months ago

Last reply by Olejeek 9 months ago

  • Archived

Crashes when entering/exiting full screen

I have a new computer running Firefox on Windows 11 version 23H2. Firefox often crashes when entering or exiting full screen. I've seen that people have this problem when… (read more)

I have a new computer running Firefox on Windows 11 version 23H2. Firefox often crashes when entering or exiting full screen. I've seen that people have this problem when playing videos, but my problem is not related to that. It seems to be random, not related to any specific website or function. I've been using Firefox for years, never had this problem before. It's driving me so insane I'm considering switching browsers, but would rather fix the problem, if possible!

Asked by lisa114 9 months ago

Last reply by lisa114 9 months ago

  • Archived

how to retrieve My Collections

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections? … (read more)

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

Asked by qcgandolf13 9 months ago

Last reply by Paul 9 months ago

  • Archived

online banking. lloyds, UK firefox will not allow!

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing … (read more)

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing but problems, the cut and paste does not work and now this! pointless staying with them

Asked by changeittillitbreaks 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

nvidia 3060ti graphic card. Compare Edge and firefox browser

hi Edge is 2x faster then Firefox using Onshape 3D cad cad program Firefox picks another driver GTX 980/PCIe/SSE2 Edge use Gforce RTX 3060 PCIe SSe2 How can I make Firef… (read more)

hi Edge is 2x faster then Firefox using Onshape 3D cad cad program Firefox picks another driver GTX 980/PCIe/SSE2 Edge use Gforce RTX 3060 PCIe SSe2 How can I make Firefox use the same driver as Edge

Asked by SVENOLOVNYSTROM 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (read more)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 9 months ago

Last reply by Paul 9 months ago

  • Archived

restrict/allow addons on certain domains

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it… (read more)

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it on *instagram.com* Such feature would significantly enhance UX on firefox

Thanks, Rob.

Asked by Robert Balejik (balu) 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (read more)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Asked by Seanzu 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Sync Issue

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer.… (read more)

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Asked by Alyssa Edwards 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Picture in Picture toggle

Is there a way I can disable the "Pop out this video" button on the video player itself but keep the toggle present in the url bar? I have attached the pictures of what I… (read more)

Is there a way I can disable the "Pop out this video" button on the video player itself but keep the toggle present in the url bar? I have attached the pictures of what I am talking about I don't like the pop out button appearing on the video everytime I try to use my mouse around the video player but like the option of picture in picture seems like a good option for me.

Currently if I try to disable the button from the menu after right-clicking, it also disable the button present in the url bar.

Asked by Tanishq Chand 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Yahoo Mail

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in… (read more)

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in everytime I email the community. However, of late when using 'Compose' the template appears but when I try typing below the salutation I cannot use the 'Enter' button to move the cursor down the page to create the body text. Consequently my emails are just one line of type with no paragraphing.

Why is this?

Asked by James Mason 9 months ago

Last reply by Terry 9 months ago

  • Solved
  • Archived

Remove Bing Import

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I … (read more)

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I tried to cancel but it was too late. Can I undo/remove firefox syncing to edge? Does this mean any changes in Edge will automatically change firefox now? I do not want edge bookmarks/settings. I want to get my old firefox settings back. If it matters: Windows 10 home on one device, Windows 11 on another. All browsers up-to-date.

Asked by samitall 9 months ago

Answered by cor-el 9 months ago

  • Archived

Tab bar suddenly moved to top, above location and other toolbars? How to fix?

I accidentally hid the menu bar and toolbars (with an accidental keyboard shortcut, I think), and when I re-enabled them, now the tab bar is above the location bar instea… (read more)

I accidentally hid the menu bar and toolbars (with an accidental keyboard shortcut, I think), and when I re-enabled them, now the tab bar is above the location bar instead of right above the content windows. How do I move it back? I can't find the "browser.tabs.onTop" setting in about:config, or any check box in the View menu, settings, etc.

I'm using Firefox 119.0.1 on Ubuntu Linux.

Thanks!

Asked by reedhedges 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Javascript

Further to my request this week, where Ididn't reach the right forum. I searched in Firefox help and found nothing. Problem: How do I enable javascript Required to acc… (read more)

Further to my request this week, where Ididn't reach the right forum.

I searched in Firefox help and found nothing.

Problem: How do I enable javascript

Required to access a slide presentation.

Give the tech steps.

Thanks in advance.

Andre

Asked by Andre 9 months ago

Last reply by Paul 9 months ago

  • Solved
  • Archived

Clicking hyperlinks and embedded links sometimes hangs that particular tab for about 10 seconds before loading the site.

Hello, Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang f… (read more)

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Asked by MrInsertName 9 months ago

Answered by zeroknight 9 months ago