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  • Archived

Firefox is using a Chinese font for Japanese text

My preferred languages are set to: en-us, en, ja My preferred fonts for Japanese are set to: proportional: Sans Serif, Serif: IPA 明朝, Sans Serif: IPA ゴシック For web pages t… (read more)

My preferred languages are set to: en-us, en, ja My preferred fonts for Japanese are set to: proportional: Sans Serif, Serif: IPA 明朝, Sans Serif: IPA ゴシック For web pages that set the language to Japanese (using lang="ja" or similar), the correct (Japanese) font is selected. However, for web pages that do not indicate the language, Firefox selects a Chinese font, ignoring my preferred language and fonts.

Asked by tsuyoshi3 1 year ago

Last reply by tsuyoshi3 1 year ago

  • Solved
  • Archived

Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (read more)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 1 year ago

Answered by cor-el 1 year ago

  • Archived

I've downloaded Firefox and made it my main browser, so why can't you allow me into my accounts to pay bills, like with USAA?

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member sin… (read more)

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member since 1985. But you don't allow me access. I have to use a Microsoft program like Chrome (I also hate) or Edge is what my Dell laptop came with, so you force me to use that when you don't allow me to use USAA.

I'm about ready to switch permanently to Edge. All I need is 1 browser, not headaches. You're not reliable.

Asked by kreigerp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New Firefox verson produces "Access Denied" message

New version produces "Access Denied" when logging into Chewy.com Please fix this. I tried to add an image, but, like last time, doing so froze the page and I couldn't get… (read more)

New version produces "Access Denied" when logging into Chewy.com Please fix this. I tried to add an image, but, like last time, doing so froze the page and I couldn't get back here. Had to start over. Can I revert to the earlier version of Firefox that worked? If so, how?

Asked by appookta 1 year ago

Last reply by appookta 1 year ago

  • Archived

Not possible to log into a WEB-site with valid certificate.

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the… (read more)

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:
https://sede.agenciatributaria.gob.es
https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

Asked by morten6 1 year ago

Last reply by morten6 1 year ago

  • Solved
  • Archived

PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (read more)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

Asked by huligaani83 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

The add-on called LMMS Music Studio has been hijacked?

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=8… (read more)

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

Asked by headpump 1 year ago

Last reply by headpump 1 year ago

  • Solved
  • Archived

Disabling media.hardwaremediakeys.enabled does nothing

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sur… (read more)

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sure it used to work at some point, don't know when it stopped working. Even though I have it turned off, videos still appears in the Media Player on my panel, and I can play and pause them with the play/pause button on my keyboard. I have also tried disabling dom.media.mediasession.enabled, but that doesn't help either.

KDE Neon 5.27 Firefox 113.0.2

Asked by rbits0 1 year ago

Answered by rbits0 1 year ago

  • Archived

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to change?

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increass… (read more)

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to get this working as I need it . I am willing to change back to Firefox - but I have know interest in using goggle - I have been hacked several tiems through that browser. my email is [edited] @thecrawfords.com - I have my own domain. and more resectly it getting block as not valid when I respond to answer a question. Your thoughts on how to fix.

Asked by firefox.com 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox will not prompt/allow microphone permissions on doxy.me

Hey, My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I co… (read more)

Hey,

My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I connect to the site, I get prompted to request microphone access from Firefox, but when I press the button the browser doesn't give the permission prompt. I've tried refreshing the site/browser, checking permissions on the address bar and in privacy & security settings, but there's nothing there, and I can't manually give permission to the site.

The only change I've had is that I've recently built a new PC with Windows 11, I'm not sure if there's a compatibility issue and I can't find anything about it. I've considered using another browser but I don't like the alternatives and would really like to just use my default. Any tips?

Asked by Alex 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Crashes everywhere

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies… (read more)

Hello, I'm looking for help with these crashes, it happens from twitter to Youtube and Facebook; I've tried with Troubleshoot Mode and still happens, I've erased cookies and didn't work.

These are some of the IDs of the crashes: bp-4e34eb82-b89f-46a0-a128-de9e00230530 bp-fb95a7f5-f54b-4d1b-9271-70f220230531 bp-11e8872c-6577-45a4-93cb-4db8e0230531 bp-1e32db88-4f77-4949-ad7a-fab7f0230531

In each one appears this line: Crashing Thread (0), Name: MainThread

Thanks for the help

Asked by Arthas 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Policies

How do I remove the policy that controls this: "Your browser is being managed by your organization." I do not have a "Mozlla" in the policies location. All information … (read more)

How do I remove the policy that controls this: "Your browser is being managed by your organization."

I do not have a "Mozlla" in the policies location. All information I see for removing the statement below shows that the word Mozlla is what you remove with Regedit. The information "Your Browser is being managed by your organization."

All I have under Policies is: Adobe, Dell, Google, HP, Microsoft

Asked by NAME1USER 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Logging into every website every time I reopen Firefox browser

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore… (read more)

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore further.

I USED to be able to close Firefox browser with confidence. Now I can expect to waste several minutes a hour/day logging back into my websites bc Firefox no longer remembers my login information..

I want ONE thing from Firefox, step by step by step instructions on how to put your browser back to the way it was before you'all decided to to "make things better".

my deepest regrets!!

Asked by HotFlash 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one.

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc.… (read more)

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc., to make the change. I want Mozilla Firefox to ELIMINATE the old one and use ONLY the new one. Help!

Asked by Glen Anderson 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Not Secure browsing only possible when https://www prefix is deleted

A website that is not secure is only accessible on firefox when the https://www prefix is deleted on each page I attempt to accuse on the website, cascadeprimetimers.org.… (read more)

A website that is not secure is only accessible on firefox when the https://www prefix is deleted on each page I attempt to accuse on the website, cascadeprimetimers.org. I have given access to not secure pages for this site in the privacy and security settings. How does this get fixed?

Asked by RonStein 1 year ago

Last reply by cor-el 1 year ago

  • Archived

gmail will not open in firefox

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I tr… (read more)

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I try to access gmail through firefox I only get a blank, white screen. No error messages. The only help articles I find are 8 years old and their trouble-shooting suggestions are not working. How can I regain access to gmail through firefox?

Asked by soblevins 1 year ago

Last reply by Allison Jackson 1 year ago

  • Archived

Firefox interrupting my use of my online Bank Accounts and investment information - very important to solve!

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the mes… (read more)

I'm having a problem using my bank website with Firefox - I get a message when I move from one page to another, and that message closes the bank website - Here is the message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." It is very important to me to be able to view my accounts and investments daily - please help me solve this!

Asked by stur8445 1 year ago

Last reply by stur8445 1 year ago